4 technical business analyst jobs found

End User & Onsite Support Specialist** (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Purpose As a Desktop Support & Technology Bar Analyst, you will provide 2nd Line IT support across the organisations desktop environments, including Microsoft Windows, Citrix Receiver, MS Office, and various line-of-business applications. Your role is vital in ensuring that our non-trading floor environments run smoothly, addressing and resolving technical issues promptly to maintain productivity. Key Responsibilities: Technology Bar Support:Serve as the first point of contact for IT inquiries at the Technology Bar, assisting colleagues with walk-up and email requests. Incident Management:Answer calls, create tickets, and escalate issues as needed to ensure effective resolution of IT incidents. Video Conferencing Support:Provide primary...

JOB ADVERT - Service Desk Analyst Job Title: Service Desk Analyst (ITIL 4) Location: Portsdown Technology Park Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents and service requests are handled efficiently and escalated to the relevant team, and contribute to the continuous improvement of our digital services. Key responsibilities Act as the first point of contact for users, providing high-quality customer support. Log, prioritise and categorise incidents and requests using Jira Service Management. Perform initial investigation and diagnosis, resolving...

Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment with conflicting priorities and always keep customer service at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 Service Desk Analysts you will provide technical support to our userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and...

Job Title: Dynamics Developer Location: UK-based, Primarily remote with up-to 1x/quarter on-site Contract: Contract Duration: 3 Month rolling contract Day Rates: £500/day Inside IR35 Brio Digital are currently supporting a consultancy working with a central government department who currently need a Dynamics/Power Platform Developer. You will join a central government digital transformation programme modernising public-facing services through Microsoft Dynamics 365 and Power Platform solutions. What You'll Do Develop and configure Dynamics 365 modules to support public service workflows. Build Power Platform integrations, plugins, and custom workflows. Collaborate with Business Analysts and Product Owners to refine requirements. Ensure data integrity, security, and compliance with government standards. Support testing, release, and deployment processes within an agile delivery team. Contribute to technical documentation and handover to BAU teams. What You'll Bring Proven...