9 technical officer jobs found

Customer Service Administrator Pertemps are currently recruiting for a temp Customer Service Administrator who has a passion for tech to join a leading manufacturing company in Andover. This will be an ongoing temporary position for about 8 weeks. Responsibilities as a Customer Service Administrator: Receive incoming calls from customers placing fault or support calls Recording details on service management system Provide first line troubleshooting to gather technical information Manage call responses, telephone support and scheduling engineers service appointments. Schedule preventive maintenance visits in line with customers needs Ensure engineers are booked on and off calls Raise invoices Maintain and update customer records as required Requirements: Strong customer service and administrative experience Competent Microsoft user Knowledge / interest in technology Ability to work on own initiative Excellent verbal and written communication skills Available immediately The...

Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate. The role will be based in a clean modern office environment within a friendly and supportive team. Responsibilities and duties will include, but not limited to: * Handle incoming customer calls and provide clear, professional assistance * Book and manage appointments related to customer enquiries and service needs * Complete any invoice‑related administrative tasks * Respond to customer enquiries in writing, ensuring timely and helpful communication * Represent the company positively by using strong product knowledge to build trust and enhance customer experience * Maintain accurate and up‑to‑date customer records *...

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...

Service Administrator, Coventry Salary – £25,000 pro-rated Maternity Contract – Minimum 6 months Job Description * Responsible for all sales and service order processing, i.e. quotations, purchase orders, sales orders, confirmations on MS Dynamics – Navision * Receive customer requests and prepare documents related to processing returns, servicing and exchanges * Update databases and maintain records of returns, schedule changes, product enhancement or changes, resolve return issues and account for returns inventory – stock release/stock return forms * Responsible for receiving/shipping deliveries and arranging shipment bookings/documentation * Schedule Field Service repair calls and co-ordination of Field Service Engineers * Responsible for stock management of spare parts and re-order levels, together with monthly stocktakes * Work with Customers and/or distributors to receive accurate account of equipment failures and provides reports to management...

Job Title: Microsoft Dynamics 365 Technical Consultant (D365 CE) Salary: £425–£500 per day (Outside IR35) Location: London – Hybrid working (2–3 days per week in the office) Work Type: Contract (6 months initial, strong likelihood of extension) Role: An enterprise organisation is undergoing a long-term transformation of its Microsoft Dynamics 365 Customer Engagement platform and is seeking an experienced Technical Consultant to support and shape this journey. This is an opportunity to join a well-established programme with ongoing investment, where Dynamics 365 sits at the centre of critical business processes and future roadmap decisions. The role offers exposure to complex, enterprise-scale delivery with a clear focus on building robust, scalable solutions rather than short-term fixes. Responsibilities: Design, develop, and deliver custom solutions across Microsoft Dynamics 365 CE/CRM. Build and maintain plugins, workflows, and extensions using C# and .NET. Deliver...

NMS Recruit are seeking an enthusiastic Sage Support Consultant to help customers get the most out of their Financial Solution. You will identify customer needs, troubleshoot any software and system issues, and drive first-contact resolution. Your problem-solving skills will ensure our customers get the most out of their products and services. An ideal candidate will already have a working knowledge within a finance-based role, and have prior accounting knowledge or experience, with an outlook to develop into a role Customer Service. If you're currently completing your AAT training, or if you're just getting started, this is a brilliant opportunity to get hands on experience in an accounting field. Responsibilities • Adapting communication style to meet Customer need. Providing clear and calm support. • Collaborate with internal teams to improve processes and contribute to our customer resources (customer facing blogs, guides or videos). • Data investigation work and report...

Spectrum IT are working with a well-established UK organisation currently undergoing a major digital transformation programme, and we're looking for an IT Support Analyst to join their internal IT team on a fixed term basis. This is an 18 month fixed term contract with hybrid working, based on attending the clients headquarters in Winchester 2-3 days per week. This is an exciting opportunity to join a business right at the heart of a large-scale technology change, where you'll gain exposure to new systems, platforms, and ways of working. This is a varied, fast-paced support role where you'll be providing 1st and 2nd line support to users across the organisation, both at head office and remotely. You'll be resolving a wide range of technical issues, managing support tickets, and working closely with other IT teams and third-party suppliers to ensure a high level of service is delivered to the business. The company are looking for someone with a proactive, customer-focused mindset...

We are seeking an experienced Business Rates Manager to lead and oversee the delivery of our Business Rates service on a remote basis. This role requires strong technical expertise, proven leadership capability and hands-on experience of Civica Open Revenues. The Role You will be responsible for the effective management of the Council’s Business Rates function, ensuring accurate billing, strong collection performance, statutory compliance and high standards of customer service. Working remotely, you will provide professional leadership, performance oversight and technical guidance to the team. Key Responsibilities * Lead and manage the Business Rates service, ensuring the accurate administration of accounts * Maximise collection and recovery in line with legislation and council policy * Provide expert advice on Business Rates legislation, reliefs and exemptions * Oversee recovery processes, including enforcement activity where appropriate *...

Sales Order Processor - 6 Month FTC Trafford Park | £30,000 – £35,000 + Profit Share | Fully Office-Based POST Recruitment are recruiting for a Sales Order Processor to join our client, a growing business specialising in engineering and industrial materials. Join a busy and supportive team based in Greater Manchester in a fully office-based role. This position offers a competitive salary of £30,000–£35,000 plus a profit share scheme and the chance to work in a business preparing for exciting growth. As a Sales Order Processor, you’ll be the vital link between customers and the wider sales team, managing enquiries, processing orders, and providing essential technical product support. If you enjoy working in a fast-paced environment where your organisational skills and attention to detail are valued, this role could be the perfect fit. Key Responsibilities: * Manage inbound customer enquiries related to industrial and engineering materials * Accurately process sales orders...