Dec 18, 2025
Customer Service Advisor
Location - Manchester
Full time, Contract
35 Hours per week
Hourly rate - £14.61 - £16.50 per hour (Depending on payment type)
Our team at Sellick Partnership for a housing association based in Manchester, Greater Manchester on a full time, contract. This role will be focusing on organising house operatives, and repairs covering day to day and void jobs to meet customer needs.
Day to Day Responsibilities for Customer Service Advisor:
Ensure that customer appointments are scheduled appropriately to consider customer needs and ensure the right operative/contractor is allocated the job
Use daily tracker reports to manage travel / distance between jobs
Dealing with repairs which will include raising/booking repairs on a CRM based system
Ensure that customer appointments are scheduled appropriately to consider customer needs
Monitoring and managing operatives diaries to maximise productivity Experience required for the role:
Excellent understanding of...
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CV-Library
Manchester, Greater Manchester
Contractor