1 jobs found in Glenrothes

Ongoing temp role Glasgow City Centre We are looking for a proactive, customer‑focused team member to provide front‑line support to students across the Student Experience Helpdesk and the Disability & Wellbeing Service. You will be the first point of contact for enquiries in person, by phone and email, offering guidance, completing initial triage, registering students for services, and escalating concerns when required. The role requires excellent customer service skills, professionalism, empathy, and the ability to support students who may be distressed. You'll help maintain efficient service operations, support administrative processes, contribute to digital improvements, and collaborate across the university. This is a full‑time role, Monday to Friday, 35 hours per week, based in the heart of Glasgow. Key Responsibilities Provide a friendly first point of contact for student enquiries across both services. Complete initial triage for wellbeing and disability-related...