1 distribution shipping jobs found

Customer Order Management Certain Advantage are recruiting 4 Customer Order Management Representatives in Peterborough for a 12-month onsite contract (5 days/week). Role Overview Serve as the single point of contact for assigned accounts, managing the full order lifecycle to ensure accurate, on-time delivery. We’re working with a global power technology company that designs and manufactures diesel and alternative-fuel engines, generators, and related components for a wide range of industries. Key Responsibilities Manage customer accounts end-to-end (setup, order entry/changes, escalations, logistics). Liaise with customers, distribution centres, manufacturing plants, and internal teams to fulfil orders. Provide clear communication and accurate documentation throughout. Resolve complex queries in line with SLAs; escalate when required. Maintain accurate records in internal systems. Ensure export compliance and complete shipping documentation. Support quality issue resolution...