12 customer service jobs found in Birmingham

This is a 3 month fixed term contract. We are seeking a proactive and detail‑driven Quality Engineer to join our Quality Management team. This is a key role in driving continuous improvement across products, processes, and systems, with a strong focus on reducing the Cost of Poor Quality (CoPQ) and Defective Parts Per Million (DPPM). You'll be part of a collaborative environment where your expertise will directly contribute to delivering quality excellence and customer satisfaction. What You'll Be Doing Support and maintain quality systems to ensure compliance with internal standards and customer requirements. Lead initiatives to reduce CoPQ by identifying inefficiencies, waste, and recurring quality issues. Monitor and analyse DPPM metrics, driving corrective and preventive actions. Collaborate with production, engineering, and supply chain teams to resolve quality concerns. Facilitate root cause analysis (8D, 5 Whys, Fishbone) and ensure timely closure of non‑conformances....

We are looking for an AC Engineer to join our team on a temporary basis in the Hinckley area. This role is open for temporary or temp to perm work and will be to support on ppm works and general maintenance of a large facility. AC Engineer Monday to Friday/ 40hrs £23-25ph paid weekly via umbrella Hinckley, LE10 Temporary As the AC Engineer, you’ll: * Perform PPM works on ACUs, FCUs, and plant rooms to ensure operational efficiency. * Carry out reactive maintenance and resolve breakdown issues promptly. * Maintenance work on heating and ventilation systems * Conduct fault finding and diagnostic work to troubleshoot equipment issues. * Provide excellent customer service and maintain a positive relationship with clients. To be successful in the role of AC Engineer, you’ll bring: * NVQ Level 2 in a relevant engineering discipline. * Experience working in plant rooms * Previous experienc in similar roles such as Multi Skilled Engineer, AC engineer,...

Contract position : 3 months Job Title: Maintenance Engineer Location: Worcestershire Royal Hospital Reports To: Technical Services Manager PLESE NOTE THIS JOB REQUIRES A CANDIDATE TO HAVE DBS Working Hours: Monday - Friday, 8:00 AM - 5:00 PM (with participation in on-call rota) About the Role: Are you a skilled Maintenance Engineer with a passion for delivering high-quality service in the healthcare sector? We're looking for someone to join our dedicated team at Worcestershire Royal Hospital, where you will play a key role in maintaining, repairing, and inspecting mechanical building services. This is a fantastic opportunity for someone who thrives in a dynamic, team-oriented environment and is committed to ensuring the smooth operation of essential mechanical systems. As a Maintenance Engineer with Equans, you'll be responsible for: Planned Preventative Maintenance (PPM): Conducting routine maintenance on mechanical and associated building services to ensure systems run...

Gas Service & Breakdown engineer needed – To cover Leicester! Nuco Solutions require an experienced Gas Engineer to complete service & repair for a leading private housing contractor. Ideal candidate: ·5 years’ experience within the gas industry ·Great customer service skills ·Work is planned in by the best team in the business to eliminate any unnecessary traveling time. Your time is spent best out on the field and the company appreciate this! 3- 5 days per week (whichever works best for you - must be consecutive days) Engineers must have the following Own Van & Tools. Public Liability (2-5 Million) Own Gas Safe (Can use theirs if needed) ***Referral Scheme Offered*** If you recommend someone who starts with us then we offer a referral fee of £150 per candidate! Experience: * Heating: 5 years (required) * private housing contract: 3 years (preferred) Licence/Certification: * ACS (required) * Driving Licence (required) Work Location: On the road

We are looking for a HVAC Engineer to join our team on a temporary basis in the Nottingham area. This vacancy comes with a company van, fuel card and possibility of a permanent role. HVAC Engineer Monday to Friday £23-25ph paid weekly via umbrella Mobile - call out rota covering the Peterborough, Northampton, Cambridge,, Leeds etc Temporary As the HVAC Engineer, you’ll: * Perform PPM works on ACUs, FCUs, and plant rooms to ensure operational efficiency. * Carry out reactive maintenance and resolve breakdown issues promptly. * Maintenance work on heating and ventilation systems * Conduct fault finding and diagnostic work to troubleshoot equipment issues. * Provide excellent customer service and maintain a positive relationship with clients. To be successful in the role of HVAC Engineer, you’ll bring: * NVQ Level 2 in a relevant engineering discipline. * Experience working in plant rooms * Previous experienc in similar roles such as Multi Skilled...

Air Conditioning & Refrigeration Service Manager Company based in Gloucester Salary from £40,000- £50,000per year (depending on experience) Full-time, permanent Location: Mainly office based with the requirement to visit customer sites and potential to work from home on occasions Full Job Description: Reporting directly to the MD, the role consists of the following: • Day to Day Management of the Service Department and Engineers • Dealing with Customer Enquiries and Requests for Breakdown/Service Call Outs • Scheduling Planned Maintenance Activities • Conducting Site Surveys, Preparing and Sending Quotes to Customers • Supervising New Installation Works • Recording and Updating Job Details on Service Software from Initial Job Allocation through to Ready for Invoicing and Handover to our Finance Department • Managing Department Health & Safety Requirements including CDM Regulations, RAMS and Site Monitoring Visits • Promote and Reinforce the Good Reputation of the Company •...

Gas Service & Breakdown engineer needed – To cover Northampton! Nuco Solutions require an experienced Gas Engineer to complete service & repair for a leading private housing contractor. Ideal candidate: ·5 years’ experience within the gas industry ·Great customer service skills ·Work is planned in by the best team in the business to eliminate any unnecessary traveling time. Your time is spent best out on the field and the company appreciate this! 3- 5 days per week (whichever works best for you - must be consecutive days) Engineers must have the following Own Van & Tools. Public Liability (£2-5 Million) Own Gas Safe (Can use theirs if needed) ***Referral Scheme Offered*** If you recommend someone who starts with us then we offer a referral fee of £150 per candidate! Experience: * Heating: 5 years * private housing contract: 3 years Licence/Certification: * ACS (required) * Driving Licence (required) Work Location: On the road

Start Your Career as a Trainee Field Service Engineer with Hotpoint Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you. About the Role As a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running. What you'll be doing: Driving your own Hotpoint van to customer appointments Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines Providing top-notch customer service Managing your tools and spare parts stock...

We are currently looking for an experienced Heating, Ventilation and Air Conditioning Service Engineer to join one of our clients in the Midlands The client is a market-leading supplier in the UK HVAC marketplace, and operate nationwide from their locations in the East and West Midlands, dealing with both servicing and maintenance of equipment This is a field based role serving both the East and West Midlands and will include travel throughout these areas, although candidates will be expected to live close enough to one of the firms bases to be able to attend there as and when required. The main responsibilities will include working on the installation, service, fault finding and repair of HVAC systems at clients premises ensuring total customer satisfaction Duties * Service & Maintenance of air conditioning, ventilation equipment & chillers * F-gas compliance checks on varied A/C systems * Fault-finding/diagnostics of air conditioning systems * Accurate &...

Job Title: Quality Engineer Job Location: Crewe, Cheshire Hourly Rate: £19.68 PAYE / £25.02 Umbrella = £38,000 gross per annum Shifts: 08:00am -16.30pm Mon-Thurs (Flexibility to work shifts) 08:00am - 12.15pm Friday Start Date: ASAP Client Summary: Our client is a global leader in Rolling Stock vehicle manufacturing, service and maintenance Position Summary: * Perform, participate to inspections of products (Customer joint inspections included if applicable). * Manage problem solving. * Records inspection results in the industrial tools as required & performed follow-up. * Perform first characterization & manage NCR's for non-compliant products for internal responsibility. * Perform first characterization & manage Supplier NCR's * Have ability to accept or reject products as defined in the working instructions / Expert support. * Generate Control Plans as required * Support Concession process as required Shop Floor: * Develop specifications in partnership with...

Door Access Control Engineer Location: Marston Green, Birmingham (B37) Hours: 40 hours per week Rate: £26.00ph (Personal CIS) Duration: 7-8 days Immediate start Nelson Permanent Placements are currently recruiting for a Door Access Control Engineer to join our client who are an industry-leading Security Systems Installation Contractor. As an Door Access Control Engineer, you will be required to install Paxton Access Controls on-site in Marston Green. There are 4 doors left to do; which need to be handed over to the Customer at the end of next week. Requirements: * 2-3 years’ experience installing Access Controls and Paxton Systems. How to Apply: Please send your CV to the email address detailed below. Should you wish to discuss other opportunities in your area, you are welcome to contact our friendly recruitment team. This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency....

Location: Telford Service Centre 💰 Rate: £22 per hour (via umbrella) 📄 Contract: 12-month contract (high likelihood of extension) 🕐 Hours: 37.5 per week, Monday to Friday Are you looking to grow your engineering career and develop deeper expertise in calibration and test? This is an excellent opportunity to join a global technology leader. You’ll gain hands-on experience with a wide range of high-precision electronic and mechanical instruments within a modern, well-equipped service centre. As a Calibration Technician, you’ll work alongside experienced colleagues, developing valuable skills and contributing to high-quality service delivery. 🔍 Key Responsibilities * Performing routine calibration, validation, and minor repairs on electrical and mechanical equipment * Working with instruments such as oscilloscopes, multimeters, torque tools, and other high-accuracy test devices * Collaborating closely with senior engineers in a structured, quality-driven environment *...