Aug 29, 2026
Customer Services & Business Support Officer - Parking
Location: Edinburgh
Pay Rate: £15 - £18 PAYE (depending on experience)
The Role
We are seeking an experienced Customer Services and Business Support Officer to provide additional support during the implementation of a new Parking Management Programme.
The programme has generated a significant increase in customer enquiries, complaints, parking permit applications and requests for information. The successful candidate will help manage this increased workload, ensuring members of the public receive clear, accurate and professional responses.
This is an excellent opportunity for someone with previous local authority, parking, roads or transportation experience. Strong customer service or administrative professionals with experience working in a public-sector environment will also be considered.
Key Responsibilities
·Responding to telephone, email and written enquiries from members of the public.
·Providing...
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Edinburgh, UK
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