4 customer service field officer jobs found

Our client NEO Next are currently looking for an ERP SCM and EAM Advisor to join their team based in Aberdeen on a contract basis initially. Ideally for this role they are looking for experienced ERP SCM's and EAM Advisors with an Oil and Gas background. For more information on this see below: Job Overview The ERP SCM & EAM Advisor is responsible for bridging business needs in supply chain management (SCM) and enterprise asset management (EAM) with IT solutions in the ERP domain. This role collaborates with stakeholders in procurement, supply chain, and operations/maintenance to identify requirements, improve processes, and implement cost-effective ERP solutions. Acting as a subject matter expert for modules like SAP MM (Materials Management), SAP PM (Plant Maintenance) and associated systems (e.g., Maximo for EAM), ensures that the ERP configuration supports efficient supply chain and asset management processes. Works closely with project managers and IT...

A leading global manufacturer within the HVAC and building services sector is seeking an experienced Service Manager to lead and develop their field engineering team while driving operational performance and commercial growth. The Role You will take full ownership of the service function, manage a team of engineers and ensure high levels of service delivery, customer satisfaction, and profitability. This role combines technical leadership, team management, and commercial responsibility, with a strong focus on warranty management and refurbishment opportunities. Key Responsibilities * Lead, manage, and develop a team of field service engineers * Oversee service operations, ensuring efficient allocation of resources and timely issue resolution * Manage warranty claims end-to-end, controlling cost and ensuring compliance * Drive KPI performance (response times, first-time fix rates, customer satisfaction) * Identify and develop refurbishment and service revenue...

To lead, supervise, and support operational teams delivering the Council's high-profile, customer-focused recycling, refuse, and street cleansing services. This role ensures services are delivered efficiently, safely, and to the highest standards, in line with legislation, council policies, and performance targets. Responsibilities will include: Oversee day-to-day delivery of recycling, refuse, and street cleansing services and contracts, ensuring services run on time and within budget. Organise and conduct scheduled and monitoring of staff to ensure compliance. Respond to and resolve customer complaints promptly, following council procedures. Liaise effectively with councillors, officers, and other council departments to maintain service quality. Communicate clearly and professionally with the public, maintaining a positive council image. Financials including monitoring of operational costs and purchasing Ensure vehicles and equipment are used and maintained correctly Provide...

ADDISON PROJECT PLC – Senior Project Engineer, Thornton-Cleveleys For over 25 years, Addison Project plc has delivered innovative, sustainable engineering solutions across the chemical, pharmaceutical, energy, and food & beverage sectors. As a family‑owned business with UK‑wide coverage, we combine technical excellence with a collaborative, client‑focused approach. Our fully integrated EPCM capability supported by strong CDM and HSSEQ leadership and accredited management systems ensures projects are delivered safely, efficiently, and to the highest standards from concept through to commissioning and start‑up. If you're passionate about engineering and want to join a dynamic, people‑focused consultancy driving progress and sustainability across the UK’s manufacturing and process industries, Addison Project is the place for you. Role: Senior Project Engineer (Contract outside IR35) Location: Thornton-Cleveleys Contract: 12 months Start Date: Spring 2026 WORKSCOPE Addison...