4 customer service retention specialist jobs found

Air Conditioning Engineer (Installation Bias) Location Buckinghamshire and surrounding areas including Berkshire & Oxfordshire The Company Established for over 40 years, our client is a well-respected and long-standing M&E specialist contractor. With a workforce of over 50 employees, they provide a full range of Mechanical & Electrical services. The business operates exclusively within the local region, covering Buckinghamshire, Berkshire & Oxfordshire, allowing engineers to maintain an excellent work-life balance without extensive travel into London. Their client portfolio consists entirely of commercial properties across local authorities, office buildings, telecoms and NHS sites. The company has an excellent reputation for staff retention and offers stable long-term employment with a supportive management team. The Role Due to continued growth, they are looking to recruit an Air Conditioning Engineer with a strong installation background who is also...

Job Title:  Rolling Stock Technician Ref: CC(phone number removed) Location: Scotland (Various Options) Salary: Circa £35-40/hour (Umbrella) Shift: Days/Nights Options; Continental Shift Pattern; 35-40 hour week Role Type: Rolling Contract (Issued in 3 month blocks) Are you looking to join a team that is striving for more? This is a great opportunity to join a specialist team working to service rolling stock across Scotland. You will be part of a specially trained team that will tackle maintenance and address any faults that have occurred in service. This team and role is all about achieving a more efficient railway - with a focus on the customer you will help their fleets in service deliver safe, reliable services across Scotland & the UK.  This is an exciting time to join a rail company that is pushing to improve customer experience through dedicated and detailed train maintenance activities, focusing on key elements of maintainability and improving day to day service...

Join a well-established, internationally respected manufacturer of specialist capital equipment, based at their Shipley site. This is a varied and commercially important coordination role sitting within the Sales department, offering real breadth across customer service, data and KPI reporting, order processing and internal liaison. This is an ongoing temporary position - ideal for someone with strong customer service experience, good commercial instincts and confidence working with data who is looking for a stable, full-time role with a reputable employer. Compensation & Details Pay Rate: £15.74 per hour (£30,693 per annum equivalent) Contract: Ongoing temporary Hours: 37.5 hours per week, flexible start and finish times Annual Leave: 28 days for the first 12 weeks, rising to 33 days thereafter Location: Shipley What You'll Be Doing * Acting as the first point of contact for all incoming customer complaints - screening, allocating and investigating as appropriate *...

Role purpose: To provide 3rd line support within the MES SPEN Project Engineering team with the ability to understand bespoke, detailed customer designs and technical ownership to the businesses high profile accounts through the utilisation of specialist technical expertise. To add value, in terms of technical skills, through the issuing of detailed network solutions as well as technical leadership and implementation support. Commissioning Engineers are responsible for Project Delivery and Integration along with Project services (Design, Build and Deploy). Key accountabilities and decision ownership: * To support the development and evolution of customers products, continuously seeking to improve the customer experience through the product lifecycle. * Documenting, carrying out administrative tasks and commissioning tasks * Receive implementation plans from Project Engineers for peer review * Assess network toplogy and circuitry for project planning * Write and...