2 sales support administrator jobs found

Role Overview This role provides maternity leave cover for a Customer Success Executive within the Exactaform Customer Success (CS) team. The successful candidate will manage day to day CS activity across defined customer accounts, ensuring continuity of service, reliable execution, and proactive customer engagement throughout the maternity leave period. The role plays a key role in customer retention, reorders, and internal coordination. It requires strong organisation, a proactive mindset with clear ownership, and confidence working across customers, suppliers, systems, and internal teams. Key Responsibilities 1. Customer & Account Management Act as the primary day to day point of contact for allocated Exactaform customer accounts Manage customer enquiries, quotes, orders, and delivery coordination Maintain proactive communication to support stable customer retention, repeat ordering and minimal complaints Ensure a consistent, professional customer experience during...

Our client, an international engineering and manufacturing organisation based in the Barnsley area, is now looking to recruit an experienced Customer Service Administrator / Sales Administrator to join their team. The successful canddiate must have either extensive B2B customer service experience OR experience from within a very similar role. The successful candidate MUST be an excellent communicator, and be able to operate and improvise under pressured timescales, and handle numerous issues all at once!!! Key Responsibilities * Respond to service enquiries via multiple channels including email and telephone * Manage and send service contract renewals * Maintain and administer the service library and related documentation * Liaise with site representatives to schedule and confirm dates for services * Collect and record feedback on quotations and contract renewals * Provide general support to the Service Department team to ensure efficient operations Ideal Candidate...