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Business Analyst (GDS) * 6-month contract * Remote Working * Outside IR35 * Market Rates (c£425 per day) The Opportunity: Our client is supporting a major UK Government Department on a strategically important Discovery programme to shape the future of its Case and Incident Management capability. The Discovery will examine how the organisation manages cases, incidents, contacts, alerts, information flows and coordinated responses across routine operations and major incidents. We are seeking an experienced Business Analyst (SFIA Level 5) to undertake structured business and operational analysis, helping to define future service requirements and inform the next phase of delivery. Working as part of a multidisciplinary Agile team, you'll collaborate with Product Managers, Service Designers, User Researchers, Enterprise Architects and Technical Architects to understand the current operating environment, identify opportunities for improvement and help develop...