11 customer service jobs found

The Role We are hiring for the Customer Service Representative role, it's about answering calls; it's about providing solutions, maintaining accurate data, and ensuring every interaction reflects our commitment to excellence. Location:Newcastle upon Tyne Duration:Minimum of 6 months with pontential conversion to FTE Mode of contract:Onsite Key Responsibilities Manage high-volume inbound calls and digital inquiries within a busy contact centre environment. Provide professional, empathetic, and efficient support to resolve customer queries. Navigate internal systems to update and manage customer records with high attention to detail. Ensure compliance with industry regulations and internal company policies. What You'll Bring The Essentials: Contact Centre Experience: You are comfortable working in a structured, fast-paced call centre environment. Customer Service Excellence: A proven track record of de-escalating issues and providing high-quality service. Communication:...

Finance Administrator £13.13 per hour | Monday-Friday | 9am-5pm | 37.5 hours per week One week in the office required for IT equipment collection and training Fully remote role with occasional local travel Are you an organised and detail‑focused finance professional looking for a fully remote role? We're recruiting a Finance Administrator to support a busy Accounts Payable function, ensuring invoices are processed accurately and suppliers are paid on time. This is an excellent opportunity for someone who enjoys problem‑solving, working with financial systems, and delivering great service to internal teams and external suppliers. What you'll be doing Processing supplier invoices across internal financial systems Matching invoices to delivery notes and checking coding accuracy Reconciling supplier statements and requesting missing documentation Liaising with suppliers to resolve queries and request credit notes when needed Supporting the administration of the Construction...

Assistant Buyer Rate: £12 - £14 per hour Location: Wolverhampton - hybrid working Contract: 10 months Overview of the Finance Manager role Sellick Partnership is currently partnered with an NHS client based in West Midlands who are looking for an Assistant Buyer to join their busy procurement team. This is a fantastic opportunity for an NVQ or CIPS student, looking to gain experience within an NHS purchasing team. Key responsibilities of the Assistant Buyer role will include: To effectively manage electronic requisitions promptly To carry out purchasing activities in compliance with Trust protocols, Standing Orders, Standing Financial Instructions, Professional Codes of Practice, and applicable regulations Engage with service users to offer procurement guidance To foster strong relationships with user departments and ensure the delivery of exceptional customer service To inform service users about the correct procedures for requisitioning and ordering To identify...

Job Title: Accounts Receivable Finance Assistant Contract Length: 2 Months (Potential Extension) Working Pattern: Full Time Location: London (Hybrid) Description: Join our client as an Accounts Receivable Finance Assistant. This temporary role is ideal for recent graduates looking to kickstart their career in finance or those with relevant experience seeking to enhance their skills in a dynamic environment. Key Responsibilities: Debt Management Monitor outstanding debts and ensure timely follow-ups on overdue invoices through email, phone, and statements. Collaborate with academic departments and students to resolve payment issues effectively. Customer & Internal Queries Serve as the primary point of contact for any finance-related queries concerning invoices or payments. Communicate with academic departments, research teams, and external customers to provide clear guidance on financial procedures. Compliance & Controls Ensure strict compliance with university...

About the Role We are looking for an experienced and customer-focused Council Tax Officer to join our Revenues & Benefits team. You will play a key role in the accurate administration and collection of Council Tax, helping to deliver an efficient, fair, and responsive service to our residents. This is an excellent opportunity for someone with local authority Council Tax experience who is confident using Academy Systems and understands the importance of balancing income collection with high-quality customer care. Key Responsibilities * Administer Council Tax accounts, including liability, discounts, exemptions, premiums, and reliefs * Process changes of circumstance and maintain accurate Council Tax records * Issue bills, adjustments, reminders, final notices, and statutory correspondence * Provide clear and professional advice to customers via telephone, email, correspondence, and face-to-face where required * Support the recovery...

At Miele, we create products and services that stand for uncompromising quality. We do this with people who take responsibility, collaborate across borders, and strive for continuous improvement. For our Northwestern Europe Region (NWE), we are looking for an experienced Interim Accounting Director (until March 2027) to strengthen governance, drive harmonisation, and lead a high-performing regional accounting organisation during a critical phase of transformation. As Accounting Director NWE, you report into the Regional Finance Director NWE. You will lead the strategic and operational oversight of financial governance, legal compliance as well as prudent application of accounting principles of the Miele group across all clusters in the Region: Cluster Western Europe (France & Benelux), Cluster GBIEZA (Great Britain, Ireland & South Africa) and Cluster Nordics. You ensure the quality and reliability of financial information, while developing a forward-looking finance...

A senior finance leadership role with genuine breadth, profile and influence. This is a fantastic opportunity for an experienced local government finance leader to take on a pivotal maternity cover post supporting a major Residents and Housing portfolio. Sitting at the heart of a high-demand, high-visibility service area, this role offers the chance to lead across some of the most important and financially sensitive parts of a council’s operation. You will be the senior finance lead for the Housing General Fund, the HRA, and the wider Resident Experience portfolio, with a particularly important focus on Temporary Accommodation, homelessness-related pressures, housing operations and customer-facing services. This is not a role for someone who wants to sit in the background. You will work closely with senior directors, members and heads of service, providing clear strategic advice, robust challenge and high-quality insight across a complex and fast-moving agenda. You will need to be...

We are seeking a hands-on Indirect Buyer to support procurement activities across the UK. This role is ideal for someone with around 5 years of experience who is confident managing day-to-day sourcing activities, supplier relationships, and purchasing processes. You will play a key role in executing sourcing strategies, managing suppliers, and delivering cost efficiencies, while working closely with internal stakeholders and the wider European procurement tea ESSENTIAL DUTIES AND RESPONSIBILITIES: Lead tactical buying for Indirect Sourcing in UK. The person will work closely with the European Commodity Managers and various internal stakeholders in UK to gain consensus by aligning the global strategies through regional implementations. Create and implement strategic plans which deliver >5% annual improvement on assigned spend. Reponsible for implementing Indirect Sourcing strategies for UK and ensuring a timely and accurate execution of tactical tasks (PO management, supplier...

Our client have an exciting opportunity based at their Didcot location for an experienced Financial Administrator to join a small team with the full support of their London HQ Provide first line support to the Management Team and be the first point of contact for the retail team and its associated building’s occupiers and stakeholders. This is a diverse and varied role which will bring you into contact with a wide variety of internal and external stakeholders and requires proficiency across a large number of business systems and platforms. You will be responsible for the day-to-day financial administration of the business and support with budget management across the estate. WHAT YOU’LL DO Financial Administration * The provision of regular management accounts with commentary and exception reporting to assist the on-site management team in decision making * The administration of the computerised accounts system (Portal). Ensure the processing of all purchase orders and invoices...

Job Title: Financial Assessment Manager Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £28.60 - £32.03 PAYE / £38.19 - £42.84 Umbrella per hour (depending on experience) Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role We are seeking an experienced Financial Assessment Manager to lead and develop a large, specialist team responsible for delivering high-quality financial assessments across the council. This includes Housing Benefit, Council Tax Reduction, Local Welfare Assistance and wider financial assessment functions. This is a senior leadership role with responsibility for service delivery, compliance with complex legislation, performance management and continuous improvement. You will work closely with internal and external partners to ensure accurate assessments, protect council funds and support residents-particularly...

We are seeking an experienced Financial Anaplan specialist to support FP&A within the financial services sector. This interim role, based in London, requires strong expertise in Anaplan modelling to deliver actionable insights and drive decision-making. Client Details The hiring company is a well-established organisation in the financial services industry. This firm operates on a significant scale and focuses on delivering credit and lending solutions to a mass customer base. Description Develop and maintain Anaplan financial models to support business decision-making processes. Collaborate with stakeholders to gather requirements and translate them into effective modelling solutions. Provide insights and recommendations based on financial data and analysis. Ensure accuracy and consistency in financial models by conducting regular reviews and updates. Support forecasting, budgeting, and scenario planning activities using Anaplan. Train and support team members in the use of...