4 customer service administrator jobs found

One of my local government clients is seeking a Finance Administrator to support the Financial Assessment operational support team within the Resources Directorate. In this role, you will work as part of a busy operational support team, handling post, emails and documentation relating to the Financial Assessment and Income and Debt teams. You will collaborate closely with colleagues across the Council to enhance customer experience and improve service efficiency. You will be joining a supportive, friendly team with the opportunity for hybrid working. If you thrive in a fast-paced environment and have strong administrative skills, we encourage you to apply. Key Responsibilities: * Handling and distributing incoming post and emails for Financial Assessment and Income and Debt teams. * Collecting, scanning, and indexing documents across various internal systems. * Providing general administrative and operational support to the wider Resources Directorate. *...

We are currently recruiting for a Financial Query Coordinator to join a successful and growing organisation based in Sowerby Bridge. This is an excellent opportunity for a customer-focused and detail-oriented individual with experience in finance administration, customer service, credit control, invoice queries, or dispute resolution. The Role You will take ownership of financial queries from receipt through to resolution, ensuring issues are investigated thoroughly and concluded accurately and efficiently. Working closely with customers and internal departments, you will play a key role in resolving invoice disputes, managing credit requests, and supporting timely payment processes. Key responsibilities include: * Managing financial and invoice-related queries from start to finish. * Investigating billing, pricing, contract, and service-related disputes. * Resolving purchase order and invoicing issues. * Reviewing and processing credit requests. * Managing...

Finance Administrator Location: Chester (full‑time, office‑based) Pay: £13.34 per hour (£26,000 per annum) Contract: Ongoing temporary / Temp to Perm for the right person Hours: Monday to Friday, 9:00am - 5:30pm About the Role We are currently recruiting an Operations Administrator to join a busy Lending Operations team within a growing UK financial services organisation. This role plays a key part in supporting the lending lifecycle, ensuring documentation is produced accurately, communications are managed efficiently, and operational processes run smoothly. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast‑paced, professional environment and is looking for long‑term stability. Key Responsibilities Creating and maintaining lending and customer documentation Drafting formal correspondence and letters to solicitors Producing bespoke correspondence for clients, accurately extracting and inputting information Managing a...

About the Role We are looking for an experienced and customer-focused Council Tax Officer to join our Revenues & Benefits team. You will play a key role in the accurate administration and collection of Council Tax, helping to deliver an efficient, fair, and responsive service to our residents. This is an excellent opportunity for someone with local authority Council Tax experience who is confident using Academy Systems and understands the importance of balancing income collection with high-quality customer care. Key Responsibilities * Administer Council Tax accounts, including liability, discounts, exemptions, premiums, and reliefs * Process changes of circumstance and maintain accurate Council Tax records * Issue bills, adjustments, reminders, final notices, and statutory correspondence * Provide clear and professional advice to customers via telephone, email, correspondence, and face-to-face where required * Support the recovery...