1 site supervisor jobs found in Aylesbury

Our client is seeking a Client Services Manager to join their Client Services team on a full-time basis. This role sits within a small, energetic and ambitious organisation and will be responsible for overseeing client relationships to ensure high levels of satisfaction and retention while meeting wider business objectives. The successful candidate will lead and motivate a team, develop and implement effective service strategies and manage escalated client issues, drawing on a strong understanding of the organisation’s business systems, tools and processes. Key Responsibilities * Team Leadership: Recruit, train, motivate, and supervise client service representatives, setting goals and monitoring performance. * Client Relationship Management: Act as primary point of contact, build strong relationships and ensure clients receive exceptional service. * Strategy & Improvement: Develop and implement strategies enhancing customer satisfaction, retention & sales * Issue...