2 jobs found in Halewood

IDV Business Analyst (Contract) - 6 months - £390 - £438 per day insideIR35 Location: Cheshire - hybrid - 2/3 days per week onsite BPSS clearance required - candidates must be eligible We are seeking an experienced IDV Business Analyst to support the modernisation of Identity Verification (IDV) services. This role focuses on translating complex business challenges into clear, validated user journeys and functional requirements that deliver tangible benefits for both Helpdesk teams and end users. You will play a key role in shaping and validating IDV solutions, ensuring they are practical, user-centred, and aligned to strategic outcomes. Responsibilities: * Capture, analyse and refine requirements for Helpdesk and Self-Service IDV capabilities * Map current vs future state user journeys, identifying pain points and friction * Define and document POC criteria, success measures and acceptance conditions * Support testing phases, stakeholder workshops and operational...

Role Title: IDV Business Analyst Location: Knutsford 3 days on site Duration: 30/09/2026 Rate - £469 MUST BE PAYE THROUGH UMBRELLA Role Description: Translate business challenges into clear, validated user journeys and functional requirements for modernised identity verification. Ensure the solution lands realworld benefits for Helpdesk and end users. Responsibilities Capture and refine requirements for Helpdesk and SelfService IDV. Map current vs future user journeys and identify friction points. Document POC criteria, success measures and acceptance conditions. Support testing, stakeholder workshops and readiness activities. Ensure alignment to Strategic003.1.1 and Strategic003.1.2 outcomes. Essential Experience Strong BA capability within IAM, authentication or security transformation. Experience writing user journeys, epics, acceptance criteria and process flows. Stakeholderfacing workshop and elicitation skills. Ability to articulate business impact and operational...