1 jobs found in Lutterworth

ServiceNow Business Analyst | Midlands| 3 months initially to start ASAP The specialist BA is needed for a ServiceNow implementation Programme The BA will act as the primary bridge between a legacy Remedy system and the new ServiceNow platform. In this role, you focus on translating complex legacy reporting into optimised ServiceNow dashboards and Performance Analytics. Core Responsibilities Legacy Analysis Requirement Gathering Audit Remedy Environment: Conduct in-depth discovery of existing Remedy reports, dashboards, and data structures to identify critical dependencies and data volumes. Gap Analysis: Perform detailed gap analysis to identify discrepancies between Remedys legacy reporting and ServiceNow’s out-of-the-box (OOTB) capabilities. Requirement Translation: Translate business needs from legacy formats into functional specifications, user stories, and technical requirements for the ServiceNow development team. Report Dashboard Migration Mapping Transformation:...