1 customer service advisor jobs found

Client Onboarding Transformation Consultant KYC / Digital Banking / Process Optimisation Contract - Open Day Rates Location - London (Hybrid) START ASAP We are seeking an experienced Client Onboarding Transformation Consultant to support a financial services client undertaking a strategic review of its customer onboarding operations. This is an opportunity for an experienced independent consultant to assess current onboarding processes, identify operational inefficiencies and recommend opportunities for process re-engineering, automation and improved customer journeys. The engagement will focus on reviewing the current client onboarding operating model, understanding existing processes and identifying opportunities to improve efficiency, reduce manual intervention and enable greater levels of automation. Key Responsibilities: * Conduct current-state reviews of client onboarding processes and operating models * Map customer journeys, workflows and operational processes...