2 customer service representative jobs found

The Role We are hiring for the Customer Service Representative role, it's about answering calls; it's about providing solutions, maintaining accurate data, and ensuring every interaction reflects our commitment to excellence. Location:Newcastle upon Tyne Duration:Minimum of 6 months with pontential conversion to FTE Mode of contract:Onsite Key Responsibilities Manage high-volume inbound calls and digital inquiries within a busy contact centre environment. Provide professional, empathetic, and efficient support to resolve customer queries. Navigate internal systems to update and manage customer records with high attention to detail. Ensure compliance with industry regulations and internal company policies. What You'll Bring The Essentials: Contact Centre Experience: You are comfortable working in a structured, fast-paced call centre environment. Customer Service Excellence: A proven track record of de-escalating issues and providing high-quality service. Communication:...

We are seeking a hands-on Indirect Buyer to support procurement activities across the UK. This role is ideal for someone with around 5 years of experience who is confident managing day-to-day sourcing activities, supplier relationships, and purchasing processes. You will play a key role in executing sourcing strategies, managing suppliers, and delivering cost efficiencies, while working closely with internal stakeholders and the wider European procurement tea ESSENTIAL DUTIES AND RESPONSIBILITIES: Lead tactical buying for Indirect Sourcing in UK. The person will work closely with the European Commodity Managers and various internal stakeholders in UK to gain consensus by aligning the global strategies through regional implementations. Create and implement strategic plans which deliver >5% annual improvement on assigned spend. Reponsible for implementing Indirect Sourcing strategies for UK and ensuring a timely and accurate execution of tactical tasks (PO management, supplier...