3 complaints officer jobs found

Interim Fire & Security Contracts Officer London, Hertfordshire & Basingstoke (Hybrid Working) Interim Contrac - Start ASAP We’re recruiting an experienced Interim Fire & Security Contracts Officer to support a large, established housing provider managing tens of thousands of homes across London and the South of England. This organisation is committed to delivering safe, affordable housing and reinvesting in communities. With a strong focus on compliance, resident safety, and operational excellence, they are seeking additional interim support within their Fire & Security team. The Role You’ll support the Contracts Manager – Fire & Security in overseeing both outsourced and internal delivery of fire-related minor and responsive works following cyclical inspections. This is a fast-paced, operational role where you’ll help ensure works are delivered safely, on time, within budget, and fully compliant with regulatory requirements. The role is primarily...

Resident Fire Safety Manager - Housing Association Contract North London | Site & Office Based £380-£400 per day Umbrella 3-4 Month Initial Contract (Extension Potential) We're partnering with a well-established housing association in North London to recruit an experienced Resident Fire Safety Manager to lead delivery of their resident-focused fire safety and PEEPs programme across higher and medium-risk residential buildings. This is a leadership role combining complex casework with team oversight, ensuring vulnerable residents have safe, compliant evacuation plans while maintaining strong data governance and performance management. The Role Lead delivery of the Residential PEEPs programme across in-scope buildings Manage and support a team of 4 completing PCFRAs and evacuation plans Deliver your own caseload focused on more complex/high-rise buildings Ensure all residents in scope are assessed and reviewed annually Maintain accurate building and resident safety data...

Resident Fire Safety Officer - Housing Association Contract** **North London | Site & Office Based ** **£280-£300 per day Umbrella** **3-4 Month Initial Contract (Extension Potential)** We're working with a respected housing association in North London seeking an experienced Resident Fire Safety Officer to support delivery of their resident-focused fire safety programme across medium and higher-risk residential buildings. This is a hands-on role focused on supporting vulnerable residents, completing person-centred fire risk assessments, and ensuring compliant evacuation planning under Residential PEEPs requirements. The Role * Review vulnerability/service adjustment data to identify residents requiring PEEPs support * Conduct **Person-Centred Fire Risk Assessments (PCFRAs)** in residents' homes * Produce Emergency Evacuation Statements and Building Evacuation Plans * Manage cases and documentation via CRM systems * Coordinate installation of evacuation-support equipment...