2 customer service executive jobs found

We are supporting a West Midlands local authority in the appointment of an experienced and ambitious Head of Housing to join their senior leadership team on an initial 18-month contract. This is a high-profile leadership opportunity for an exceptional housing professional to provide strategic direction and operational leadership across the Housing Service. The successful candidate will be responsible for ensuring the delivery of efficient, effective and customer-focused services, while driving improvement, transformation and innovation in line with the Council's strategic priorities. Working closely with the Chief Executive, Senior Leadership Team, elected members and key partners, you will play a pivotal role in shaping housing policy, improving service outcomes and ensuring the Council meets its statutory responsibilities. You will lead a culture of continuous improvement, embed strong performance management, ensure effective financial stewardship and champion value for money...

Position: Head Of Housing (Housing) Location: Ansell Way, Warwick, CV34 4UL Start Date: ASAP Contract Duration: 6+ Months Working Hours: 37 hours per week Pay Rate: PAYE: £37.40 per hour Job Reference: (phone number removed) Job Responsibilities – Head of Housing Provide strategic and operational leadership for the Housing Service Area, ensuring customer-focused, efficient, and effective service delivery. Develop, implement, and monitor housing strategies, policies, service plans, and improvement programmes. Manage service budgets, resources, performance, and value for money to ensure effective financial control. Lead, motivate, and develop multi-disciplinary teams, promoting strong leadership, performance improvement, and positive organisational culture. Provide expert advice and guidance to the Chief Executive, Senior Leadership Team, elected members, and stakeholders on housing matters. Drive service transformation, innovation, partnership working, and...