2 jobs found in Cardiff

Principal Social Worker - Court Work Pay rate in line with the All Wales Pledge - £41.58 Umbrella / £33 PAYE City of Cardiff Council Cardiff Council is seeking an experienced Principal Social Worker to join one of our Locality Teams, with a primary focus on Court Work and staff supervision. You will hold a small, complex caseload (approximately 10–11 children across 4–5 families) subject to care proceedings and be responsible for all aspects of case management, including statutory visiting, care planning, reviews, and court work. You will complete high-quality, evidence-based assessments to support decision-making around children remaining at home or returning to parental care, with a strong understanding of risk, protective factors, trauma, and children’s timescales. You will have substantial experience working within care proceedings, using the DOH Framework for Assessment and applying the principles of the NSPCC Reunification Framework. You will demonstrate excellent...

Description Our local government clients in Cardiff, Wales, are recruiting for a Control Centre Operator. This role offers an excellent opportunity to develop skills in emergency response and customer service, with potential for extension or progression within the local government sector based on performance and organisational needs. Responsibility To deliver services to customers across various areas, including handling welfare calls from vulnerable or elderly customers, and to work closely with colleagues within the Control Centre and other service teams, fostering a sense of teamwork and shared purpose to ensure the highest levels of call resolution and customer satisfaction. Qualification – Essential GCSE Grade (or equivalent) in English Language and Mathematics. Relevant qualification, or demonstrable experience in a similar role Advanced – Microsoft Office (Word, Excel, Outlook), social media and CRM. Criteria to be Evaluated at the Shortlisting Stage - About You:...