2 jobs found in Winsford

SEND Customer Services & Complaints Officer 📍 Macclesfield | Grade 9 We Do Social Work We Do Social Work is recruiting for a SEND Customer Services & Complaints Officer to join Cheshire East Council's SEND Service. This is an excellent opportunity for an experienced professional with strong customer service, complaints handling and administrative skills to support the delivery of high-quality SEND services. The role involves managing SEND complaints, compliments and enquiries, coordinating responses to Freedom of Information and Data Protection requests, liaising with the Local Government Ombudsman, producing performance reports, and supporting continuous service improvement. The ideal candidate will have experience working within a statutory or local authority environment, excellent communication and organisational skills, and a good understanding of SEND legislation, complaints processes and customer service standards. If you're passionate about delivering excellent...

SEND Keyworker (Contract) – Cheshire East Join We Do Social Work We Do Social Work is looking for an experienced SEND Keyworker to join Cheshire East Council on a contract basis. This is an excellent opportunity for a professional with strong SEND experience to manage a caseload of children and young people with Education, Health and Care Plans (EHCPs), coordinate statutory assessments, and work collaboratively with families, schools and multi-agency partners to achieve positive outcomes. Key responsibilities: Manage a caseload of children and young people with EHCPs. Coordinate statutory SEND assessments and annual reviews. Develop, review and amend Education, Health and Care Plans. Work closely with families, schools, health professionals and partner agencies. Support placement planning and represent the Local Authority where required. We're looking for candidates with: Experience working within SEND services and the EHCP process. Strong knowledge of SEND...