1 complaints investigator jobs found

Tenancy Support Officer (New Builds) * Demonstrated experience of working with social tenants preferably with local authority but not essential * Ability to attend meetings, panels or case conferences and present difficult and complex cases * A working knowledge in understanding changes in legislation in housing and support services * Experience of working with a range of vulnerable tenants and families from under 18‘s to the older person living in their own homes. * Experience and knowledge of current welfare benefits and housing benefits * Experience of effective Casework Management, Referral Processing, Assessment, Support Planning, providing tenancy advice and recognising Risk * Ability to work intensively with tenants who require tailored support to settle into their tenancies and sustain them. * Ability to draft correspondence reports and collating and maintaining accurate statistics relating to the Tenancy Support work. * Problem solving skills and...