1 customer services advisor jobs found

Description Our Lincolnshire local government clients seek a Customer Service Advisor, Care & Wellbeing. In this crucial and sensitive role within Children's Services, you'll be the first point of contact for anyone who calls Customer Services to report concerns about a child. This will include taking calls from members of the public and professionals such as Police Officers, Nurses and School Teachers. You'll need your clear, concise, and cool-headed communication style to provide information. If you enjoy working in a fast-paced environment, with plenty of variety and the chance to learn new things, then this is the role for you! This will be an office-based role. Responsibilities It will be your responsibility to gather as much information and detail from the caller as possible, using your professional curiosity to fact-find information and, more importantly, not to take anything at face value. This will all be captured by you, written up against a framework onto our...