1 senior administrator jobs found

Local Authority | £21 per hour | Temporary | London Join a busy local authority team tackling a backlog of Penalty Charge Notices (PCNs). This Appeals & Information Officer role offers immediate start for an organised administrator with strong customer-facing skills. Key Responsibilities: Review and process PCN appeals, ensuring compliance with statutory guidelines. Handle public enquiries via phone, email, and post with clear, professional communication. Maintain accurate records on case management systems and meet tight deadlines. Collaborate with officers to deliver fair, consistent outcomes on appeals and information requests.What You'll Need: Experience in appeals processing, customer service, or local government administration. Excellent written and verbal communication skills. Strong attention to detail and ability to manage high-volume workloads. IT literate with proficiency in MS Office or similar.Benefits: Competitive hourly rate of £21.52 (PAYE or umbrella...