7 communications officer jobs found

This Temporary Customer Service role in Southampton offers an exciting opportunity to support a busy yet friendly service line. The role involves assisting customers with their queries and ensuring smooth communication and service delivery. Client Details The employer is a well-established organisation, they are committed to delivering high-quality products and services while maintaining a professional and efficient working environment. Description Respond to customer enquiries via phone, email, and other communication channels in a timely manner. Provide accurate information about products and services to customers. Maintain and update customer records in the company database. Coordinate with internal departments to resolve customer issues efficiently. Process customer orders and ensure timely delivery. Handle complaints professionally and escalate when necessary. Support the team with administrative tasks as required. Ensure compliance with company policies and service...

Customer Service Advisor Location: Yate Pay Rate: £12.71 per hour Hours: Monday – Friday, 08:30 – 17:30 Duration: Ongoing We are currently recruiting for a Customer Service Advisor to join a friendly and supportive team based in Yate. This is a great opportunity for someone with strong communication skills who enjoys delivering excellent customer service in a fast-paced environment. Key Responsibilities: Handle incoming customer enquiries via phone, email, and online channels Provide accurate information and resolve customer queries in a timely manner Process customer orders, requests, and system updates Maintain high levels of customer satisfaction and service standards Escalate complex issues to the appropriate department when required Keep accurate and up-to-date records of customer interactions Requirements: Previous experience in a customer service role is desirable, but not essential Excellent communication and interpersonal skills Strong organisational skills with good...

Do you have a passion for customer service? Job Title: Customer Service Representative Location: Saffron Walden, Essex Salary: £competitive DOE Hours: Monday - Friday 9:00am - 5:30pm, 37.5 hours per week Contract Type: Full time, 6 month contract but likely to go permanent for the right candidate Benefits: 25 days annual leave + Bank Holidays Our client based in Saffron Walden, Essex is seeking an Customer Service Representative to join there team and help provide an outstanding service to their customers. As Customer Service Representative you will be responsible for: * Liaising with customers via telephone and email * Preparing quotes * Processing purchase orders on system * Investigating queries and updating customer * Updating customers of any delays with orders * Advising customers on products * General administration as required. An ideal Customer Service Representative will have: * Previous customer service experience * Good IT skills including Microsoft...

My Client is looking for Customer Service Advisor to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. As a Customer Service Advisor, you will be the first point of contact for customers. You’ll handle enquiries, track deliveries, and provide accurate product and service information while promoting the brand and identifying opportunities to upgrade or cross-sell. You’ll be expected to resolve queries quickly with a focus on first-time resolution, manage objections professionally, and maintain strong customer confidence throughout every interaction.   Hybrid working 1 week in the office, 1 week working from home - dates to be determined after Training is completed and Manager has signed off.   Interview Date - 17.04.26 Start Date - 05.05.26   Operational Hours - 09:00-19:15 (8hr Shift) - Monday to...

This is not a high-volume multi-drop role. Staffline are currently seeking dedicated and reliable Van Drivers to join our team in Doncaster. As a van driver, you will have the opportunity to work through our agency, representing a highly reputable retail company. The role primarily involves store deliveries, not home deliveries, providing a consistent workload throughout the year. Both full-time and part-time positions are available, and weekend working is essential. We offer paid induction training to ensure your success in the role. The pay rates for the role of van driver are as follows: - Days 06:00 to 22:00 - £13.35 per hour - Nights 22:00 to 06:00 - £16.02 per hour - Overtime Days after 40 hours - £20.03 per hour - Overtime Nights after 40hours - £24.04 per hour - Bank Holiday Days - £26.70 per hour - Bank Holiday Nights - £32.04 per hour We are delighted to offer shifts with start times between 6am and 10am. Ideal candidate would be flexible to work...

We are hiring for a Customer Service Representative!     Key responsibilities would include the following:  Handle customer queries via phone, email, and other communication channels in a professional and timely manner.   Make outbound customer calls to provide updates, resolve issues, and ensure satisfaction.  Monitor and achieve KPIs related to customer service performance.   Use internal systems including Sharp to manage customer information and service records.  Maintain and update spreadsheets and reports using Microsoft Excel with a high level of accuracy.  Communicate effectively with internal departments to resolve customer issues and improve service delivery.  Work independently with minimal supervision, demonstrating initiative and ownership of tasks.   You will need a keen eye for detail, as well as a problem-solving head to ensure all issues/queries are dealt with in a timely manner.  Previous customer service experience is preferred.   Full training is provided.  This...

Sales Administrator Our client is a leading luxury retailer who are seeking a Sales Administrator for a 8/9 month contract period of time (expected to finish December 2026) The role facilitates the smooth and efficient operation of the sales processes within their business and ensures a seamless supply chain journey. Interacting directly with the retail network, the position is primarily responsible for building and maintaining client relationships with a view to generating, receiving and processing stock orders and contributing towards maintaining consistent sell-through and stock representation in the retail network. This role necessitates strong administration and organisation skills, as well as strong verbal and written communication. Key Tasks and Responsibilities * Assists in managing the supply chain cycle, from order receipt to product supply. * Analyses available reports to ensure retailers replenish stock and maintain product representation. * Customer support...