2 customer service administrator jobs found

Start Date: 13th April Hours: 8:30am - 5:00pm, Monday to Friday Location: Fully office‑based (Birchwood) Pay: £26,000-£28,000 (paid hourly and dependent on experience) About the Role I'm looking for a proactive and organised Customer Service Administrator to join my client's busy Customer Services team for a 3‑month temporary assignment. Reporting to the Customer Service Manager, you will play a key role in providing exceptional service to customers. This role is fast‑paced and heavily inbox‑focused to begin with, managing a busy shared inbox and handling a variety of general enquiries. You'll also support with processing orders and resolving customer queries, ensuring customers are kept fully informed at every stage. Key Responsibilities Act as a main point of contact for customer enquiries via email (occasional phone work, this is not a call centre role). Process customer orders and requests quickly and accurately. Manage and monitor a busy shared inbox, prioritising...

Pay Rate: £12.50 – £14.00 per hour (DOE) About the Role: We are currently recruiting for a temporary Administrator to join a fast-paced telecommunications business based in Magor. This role will support and coordinate day-to-day logistics operations across both domestic and international activities. You will play a key role in ensuring the smooth movement, storage, and control of spare parts and shipments, while maintaining high standards of accuracy, compliance, and customer service. Acting as a central point of contact, you will liaise with customers, internal teams, suppliers, freight forwarders, and service providers. Key Responsibilities: Support spare parts and stock management, including monitoring stock levels and movements Prepare, check, and manage logistics and shipping documentation Liaise with customers, suppliers, freight forwarders, and service providers Manage shared logistics inboxes and respond to queries efficiently Track performance against SLAs and KPIs...