1 logistics administrator jobs found

Tailored Recruitment Partners are working with an a logistics business in Bradford to recuit a Customer Service Advisor on a temporary to permanent basis. Reporting into the Customer Service Manager your daily duties will include: * Process and manage customer bookings accurately and efficiently. * Act as the primary point of contact for customers, providing exceptional service and support. * Build and maintain strong relationships with customers, partners, and key accounts. * Manage customer enquiries, concerns, and complaints in a professional and timely manner. * Liaise with internal departments to resolve customer issues and ensure satisfactory outcomes. * Ensure customer requirements are consistently met while delivering a high standard of service. * Support client retention initiatives by fostering positive customer relationships. * Produce and maintain KPI reports and performance metrics where required. * Assist with a variety of customer service...