Sep 06, 2026
Due to an upturn in business, we have a superb opportunity to join a leading company and work within a friendly, close-knit team. This role will be on a temporary basis until mid-January and will be fully office based, Monday-Friday.
Key responsibilities
Provide Customer service support for all Customers; this includes the following:
• Answering inbound telephone queries, analysing and resolving problems as efficiently as possible
• Making outgoing calls to customers and retail partners to troubleshoot issues relating to our equipment and service to maintain uptime
• Dealing with customer emails relating to enquiries, ensuring responses are professional, grammatically correct and fully address the issues raised.
• Responding to live chats relating to enquiries, ensuring responses are professional, grammatically correct and fully address the issues raised.
• Dealing with returns, analysing issues and taking appropriate action in line with company policy and advising...
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Royal Leamington Spa, UK
Contractor