2 senior planner jobs found

Are you a calm communicator who loves turning customer challenges into great experiences? We're looking for a Customer Experience Agent to join a great company in the residential services sector. This temporary role pays £13.45/hour and offers flexible working options - remote, hybrid, or office-based. As a Customer Experience Agent, you'll join a supportive, people-focused team dedicated to delivering outstanding service to residential customers. If you're calm under pressure, love problem-solving, and enjoy helping people, this could be the perfect fit for you. This is a temporary role covering two periods: 16 March - 26 April 2026 (6 weeks) 17 August - 1 November 2026 (11 weeks) What will you be doing as a Customer Experience Agent? Handling inbound calls from residential customers Resolving customer queries Managing complaints with patience and empathy. Taking ownership of each call, aiming to find solutions quickly - or escalate when neededWe would LOVE to hear from...

Are you passionate about delivering outstanding customer service? Join our client, a leading manufacturing company in the industrial vehicle sector, and play a key role in ensuring customer satisfaction! With an immediate start available, this is your chance to thrive in a dynamic environment. Responsibilities: Co-ordinate customer order fulfilment with precision. Liaise with site production and keep customers updated on delivery status. Process customer sales orders efficiently using the ERP system. Raise stock replenishment orders as needed. Manage and update customer portals for key accounts seamlessly. Establish, manage, and update customer price lists accurately. Input Bills of Materials (BOMs) for parts in manufacture, liaising with the Commercial & Manufacturing team as required. To excel in this role, you'll need to showcase: A confident and professional manner when dealing with customers. A self-motivated attitude paired with a desire to learn. Strong...