7 jobs found in Coventry

Due to an upturn in business, we have a superb opportunity to join a leading company and work within a friendly, close-knit team.  This role will be on a temporary basis until mid-January and will be fully office based, Monday-Friday. Key responsibilities Provide Customer service support for all Customers; this includes the following: • Answering inbound telephone queries, analysing and resolving problems as efficiently as possible • Making outgoing calls to customers and retail partners to troubleshoot issues relating to our equipment and service to maintain uptime • Dealing with customer emails relating to enquiries, ensuring responses are professional, grammatically correct and fully address the issues raised. • Responding to live chats relating to enquiries, ensuring responses are professional, grammatically correct and fully address the issues raised. • Dealing with returns, analysing issues and taking appropriate action in line with company policy and advising...

Customer Service Advisor Wanted! Based in Halesowen Monday to Friday 8am - 5pm (Office based) £12.71 per hour. Temporary to Permanent To excel in this role, you should have excellent customer service and organisational skills, be proactive, and have the ability to multitask effectively. The ideal candidate will have previous experience in an customer-focussed role. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications. If you are looking for an opportunity to work with a fantastic team in a dynamic and fast-paced environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Responsibilities: Establish a full understanding of the customer account. Maintain consistent contact with the customer and inform them on all relevant developments. Provide the highest levels of customer service and...

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc.  As a Customer service advisor, you'll play a key role in making those connections. Every conversation is an opportunity to create a great experience, solve a problem, and build trust in one of the worlds most recognised brands. We're looking for people who genuinely care about customers and want to make a difference. People who take pride in delivering quality, getting things right first time, and creating effortless experiences that reduce the need for customers to contact again.   Take ownership, listen carefully and look for the best outcome, while balancing quality, efficiency and customer needs. You'll thrive in this role if you're engaged, curious and always looking for ways to improve. You'll...

Customer Service Representative – Aftermarket; Wolverhampton; 6-month contract; £17 PH Paye , Inside IR35 We are currently recruiting for an experienced customer service representative to work in our aerospace client’s busy aftermarket department based in Wolverhampton. The role will be based on site . The purpose of this role is to manage Military Aftermarket Spares orders from request for quotation through to invoicing, ensuring customer satisfaction, on-time delivery, and compliance with contractual requirements. The Spares Customer Service Representative acts as the key interface between customers and internal teams, supporting efficient order execution and proactive communication throughout the order process. Key Responsibilities and Duties of the role will include: Reviewing and processing customer requests for quotation. Reviewing customer purchase orders and ensure accuracy of all related documentation, and regulatory information. Acknowledging receipt of...

We are hiring for a Customer Service Representative!     Key responsibilities would include the following:  Handle customer queries via phone, email, and other communication channels in a professional and timely manner.   Make outbound customer calls to provide updates, resolve issues, and ensure satisfaction.  Monitor and achieve KPIs related to customer service performance.   Use internal systems including Sharp to manage customer information and service records.  Maintain and update spreadsheets and reports using Microsoft Excel with a high level of accuracy.  Communicate effectively with internal departments to resolve customer issues and improve service delivery.  Work independently with minimal supervision, demonstrating initiative and ownership of tasks.  You will need a keen eye for detail, as well as a problem-solving head to ensure all issues/queries are dealt with in a timely manner.  Previous customer service experience is preferred.   Full training is provided....

Are you passionate about delivering excellent customer service? Are you confident speaking with customers over the phone and comfortable working in a busy, fast-paced call centre environment? THOMAS Professional are excited to be working in partnership with Laithwaines Wine, a leading name in the wine industry, to recruit enthusiastic Customer Service Advisors to join their call centre team on a temporary basis until the end of December 2026. As a Customer Service Advisor, you will be supporting customers primarily over the phone, as well as via email and live chat, helping with a variety of enquiries and delivering an excellent customer experience. Pay & Hours Pay: £12.71 per hour + potential bonus, subject to eligibility and applicable criteria Typically Monday to Friday, 9 am - 5 pm, however weekly hours may vary depending on business requirements. Flexibility is required to work until 6 pm on weekdays and Saturdays where scheduled as part of the weekly rota. Benefits *...

Job title: Paint Shop Support Operative Job type: Temporary to Permanent Location: Biggleswade Working hours: Monday to Friday, 7.30am-4.30pm Hourly rate: £12.71 per hour + (DOE)   Our rapidly growing client based in Biggleswade are currently looking for a Paint Shop Support Operative to join their Workshop team on a Temporary to Permanent basis. This position has arisen due to plans to expand their site, so this could be a great opportunity for someone looking to join and exciting and thriving business.    Main duties as a Paint Shop Support Operative: - Assist with the preparation of metal components prior to powder coating, including cleaning, sanding, degreasing, and masking of parts to ensure a high-quality finish. - Support the powder coating process by hanging and removing products from production lines and ensuring items are correctly identified and routed. - Carry out masking and protection of surfaces, threads, and critical areas in line with customer...