2 jobs found in Irlam

Customer Services Representative | Online Chat Support Salary: £13.13 per hour Hours: 35 hours per week, Monday to Friday Working Hours: 8:30am - 5:00pm Location: Office-based, Spinningfields, Manchester City Centre Contract: Temp - Perm (up to 12 weeks initially, with potential to go permanent) Customer Services Representative - Manchester City Centre We are recruiting Customer Services Representatives to join a fast-growing contact centre based in Spinningfields, Manchester. This is an office-based role, supporting customers through online chat and digital channels within the financial services sector. This opportunity is ideal for individuals with experience in customer service, contact centres, retail, hospitality, or face-to-face customer support who are confident communicators and enjoy helping people. Key Responsibilities Handling online chat customer enquiries in a professional and timely manner Responding to financial services queries using internal systems and...

We are seeking a motivated and enthusiastic Customer Services Executive to join our client's growing team based in Warrington. The rate of pay is £12.80 per hour. This is a full-time role working fixed shifts and the hours of work are: - 8:30am to 5pm Your Time at Work As a Customer Service Executive, you will be the first point of contact for our customers, ensuring every interaction is handled professionally, efficiently, and with care. You will manage customer queries via phone, email, and live chat, while working closely with other departments to resolve issues and improve the customer experience. Key Responsibilities: - Responding promptly and professionally to customer enquiries. - Managing incoming calls, emails, and chats, ensuring high customer satisfaction. - Resolving customer issues efficiently and empathetically. - Maintaining accurate records of customer interactions using CRM systems (Creatio CRM) - Liaising with internal teams to follow up on...