2 jobs found in Manchester

Complaints Handler. Bolton (BL2) £27,500. 25 days hol + BH's. 1 day per week WFH (12 month FTC ) A market leader in their sector, our client is looking for an experienced Complaints Handler to join the customer service department and be dedicated to taking ownership of issues and complaints and seeing them through to resolution. Duties will include; * Taking details of the issue/complaint over the phone or via email, acknowledging receipt with the customer and talking them through the next steps * Liaising with other departments, suppliers and other contractors involved to investigate the complaint * Some queries will be quicker to resolve than others and may involve a simple refund of delivery charges. Others may be more complex and involve the return of faulty goods back to the manufacturer for further investigation which will take longer * Keeping the customer updated at all stages of their case To be successful, you will have a strong background in customer service and...

Marketplace Junior Merchandiser- Maternity Cover FTC Location: Huddersfield, HD3 4EX Salary: Competitive, depending on experience Contract: Full time, 12-month FTC Benefits: 25 days holiday allowance excluding bank holidays, increasing by 1 day per year for every year you are with the company maximum 30 days, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Complimentary Breakfasts, Company Events, Staff Discounts, Mental Health Support We are Hela Brands, an internationally operating and multi-solution strategic partner for brand owners and businesses. We are on our way to becoming industry leaders in licensing and white label manufacturing across sports, fashion and lifestyle. Hela Brands is fuelled by an outstanding and passionately driven team and supported by some of the industry’s most insightful and future-thinking consultants and creative leaders. We are now recruiting for a Marketplace Junior Merchandiser to join our team. As part of Hela Brands...