3 customer service jobs found in Peterborough

An exciting opportunity for a Customer Service Advisor to join our client’s busy and fast-paced office environment. This role is ideal for someone who is customer-focused, organised, and confident in handling enquiries across multiple communication channels. You will play a key role in delivering an excellent customer experience, ensuring all queries are handled professionally, efficiently, and in line with company standards. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of customer interactions. Location: Waterbeach, Cambridge Hours: Monday – Friday 08:55am – 17:10pm Hourly Rate: £12.71 per hour Key Responsibilities * Handle inbound customer calls in a professional and efficient manner * Manage and respond to customer emails within agreed timeframes * Resolve customer queries and issues while maintaining high service standards * Handle customer complaints effectively and ensure appropriate...

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 21.05.26 Start Date - 08.06.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday  Location : - East Midlands Airport Pay Rate : - £14.73 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the...

Location: Bedford Pay Rate: £13.00 per hour Hours: Monday to Friday, 8:00am – 5:00pm Job Type: Temporary We are currently recruiting for a Temporary Trade Counter Assistant to join a busy and friendly branch team. Key Responsibilities Deliver excellent customer service to encourage repeat business and build strong customer relationships. Process customer orders, quotations, and enquiries accurately and efficiently. Use the SAP system for order processing, stock management, invoicing, back orders, forward orders, and cash handling. Ensure branch stock levels are maintained and products are readily available. Support accurate and timely customer deliveries and quotations. Assist with receiving and booking in stock, checking for discrepancies or damaged goods, and allocating stock correctly within the warehouse. Maintain high standards of warehouse organisation, trade counter presentation, cleanliness, and health & safety. Develop and maintain strong product knowledge...