3 jobs found in Stoke-on-Trent

Customer Service Representative – Aftermarket; Wolverhampton; 6-month contract; £17 PH Paye , Inside IR35 We are currently recruiting for an experienced customer service representative to work in our aerospace client’s busy aftermarket department based in Wolverhampton. The role will be based on site . The purpose of this role is to manage Military Aftermarket Spares orders from request for quotation through to invoicing, ensuring customer satisfaction, on-time delivery, and compliance with contractual requirements. The Spares Customer Service Representative acts as the key interface between customers and internal teams, supporting efficient order execution and proactive communication throughout the order process. Key Responsibilities and Duties of the role will include: Reviewing and processing customer requests for quotation. Reviewing customer purchase orders and ensure accuracy of all related documentation, and regulatory information. Acknowledging receipt of...

Warehouse Operative / 3.5T Van Driver Location: Audenshaw, Manchester Pay: £12.71 per hour + 12.07% holiday pay Contract: Zero-hours We're recruiting on behalf of a well-known & loved brand who also retail official sportswear, clothing, accessories and fan merchandise. Supporting one of Manchester's most recognisable sporting brands, you'll help ensure stock reaches retail stores across the city, including the Trafford Centre, Manchester Arndale and another central Manchester location. Based at the client's warehouse in Audenshaw, Manchester, this varied role combines warehouse duties with driving a 3.5T high-sided Luton van, making it ideal for someone who enjoys a hands-on role with plenty of variety. The Role As a Warehouse Operative / Driver, your responsibilities will include: Loading and unloading stock safely and efficiently. Picking, packing and preparing orders for dispatch. Receiving deliveries and organising stock within the warehouse. General warehouse...

Complaints Handler. Bolton (BL2) £27,500. 25 days hol + BH's. 1 day per week WFH (12 month FTC ) A market leader in their sector, our client is looking for an experienced Complaints Handler to join the customer service department and be dedicated to taking ownership of issues and complaints and seeing them through to resolution. Duties will include; * Taking details of the issue/complaint over the phone or via email, acknowledging receipt with the customer and talking them through the next steps * Liaising with other departments, suppliers and other contractors involved to investigate the complaint * Some queries will be quicker to resolve than others and may involve a simple refund of delivery charges. Others may be more complex and involve the return of faulty goods back to the manufacturer for further investigation which will take longer * Keeping the customer updated at all stages of their case To be successful, you will have a strong background in customer service and...