8 jobs found in Wirral

Complaints Handler. Bolton (BL2) £27,500. 25 days hol + BH's. 1 day per week WFH (12 month FTC ) A market leader in their sector, our client is looking for an experienced Complaints Handler to join the customer service department and be dedicated to taking ownership of issues and complaints and seeing them through to resolution. Duties will include; * Taking details of the issue/complaint over the phone or via email, acknowledging receipt with the customer and talking them through the next steps * Liaising with other departments, suppliers and other contractors involved to investigate the complaint * Some queries will be quicker to resolve than others and may involve a simple refund of delivery charges. Others may be more complex and involve the return of faulty goods back to the manufacturer for further investigation which will take longer * Keeping the customer updated at all stages of their case To be successful, you will have a strong background in customer service and...

Warehouse Operative / 3.5T Van Driver Location: Audenshaw, Manchester Pay: £12.71 per hour + 12.07% holiday pay Contract: Zero-hours We're recruiting on behalf of a well-known & loved brand who also retail official sportswear, clothing, accessories and fan merchandise. Supporting one of Manchester's most recognisable sporting brands, you'll help ensure stock reaches retail stores across the city, including the Trafford Centre, Manchester Arndale and another central Manchester location. Based at the client's warehouse in Audenshaw, Manchester, this varied role combines warehouse duties with driving a 3.5T high-sided Luton van, making it ideal for someone who enjoys a hands-on role with plenty of variety. The Role As a Warehouse Operative / Driver, your responsibilities will include: Loading and unloading stock safely and efficiently. Picking, packing and preparing orders for dispatch. Receiving deliveries and organising stock within the warehouse. General warehouse...

Temporary Night Shift Shelf Replenishment Assistants Location: Glossop, Wren Nest Rd, SK13 Job Type: Temporary Dates: Wednesday 19th August to Friday 21st August Hours: Night shift, 8:00pm–8:00am Pay Rate: £13.00–£14.00 per hour Start Date: Wednesday 19th August – 8:00pm We are currently recruiting Temporary Night Shift Shelf Replenishment Assistants to support a major retail store based in Glossop, Wren Nest Rd, SK13. This role is ideal for candidates with previous experience in retail, merchandising, stock replenishment, warehouse work, picking and packing, or general manual work. You will be working as part of a busy night team to ensure the store is fully stocked, organised and ready for customers. Key Responsibilities Duties will include: * Replenishing shelves with stock across the store * Moving products from stockroom areas onto the shop floor * Ensuring shelves are tidy, well-presented and correctly filled * Checking stock levels and supporting stock...

Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities * Handle inbound and outbound customer calls. * Provide professional, tailored advice and support. * Build rapport and deliver an excellent customer experience. * Accurately update...

Customer Service Representative – Aftermarket; Wolverhampton; 6-month contract; £17 PH Paye , Inside IR35 We are currently recruiting for an experienced customer service representative to work in our aerospace client’s busy aftermarket department based in Wolverhampton. The role will be based on site . The purpose of this role is to manage Military Aftermarket Spares orders from request for quotation through to invoicing, ensuring customer satisfaction, on-time delivery, and compliance with contractual requirements. The Spares Customer Service Representative acts as the key interface between customers and internal teams, supporting efficient order execution and proactive communication throughout the order process. Key Responsibilities and Duties of the role will include: Reviewing and processing customer requests for quotation. Reviewing customer purchase orders and ensure accuracy of all related documentation, and regulatory information. Acknowledging receipt of...

TXM Recruit are currently supporting the recruitment of a Customer Service Administrator on a 6-month contract with the opportunity to go permanent to join a busy and fast-paced commercial and sales environment. This is a key role focused on delivering first-class customer service, ensuring accurate order administration, and supporting the wider sales function to drive order intake, invoicing, and overall business growth. You will act as a central point of contact for customer communications, ensuring all enquiries, quotations, and orders are handled efficiently and professionally. Key Responsibilities Manage and resolve customer enquiries, complaints, and communications through to completion Process and accurately enter customer orders using ERP/MRP systems, ensuring compliance with internal processes Prepare and issue order acknowledgements, quotations, and customer responses in a timely manner Maintain accurate records of all customer interactions via CRM systems Support RFQ...

Customer Service Advisor Wanted! Based in Halesowen Monday to Friday 8am - 5pm (Office based) £12.71 per hour. Temporary to Permanent To excel in this role, you should have excellent customer service and organisational skills, be proactive, and have the ability to multitask effectively. The ideal candidate will have previous experience in an customer-focussed role. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications. If you are looking for an opportunity to work with a fantastic team in a dynamic and fast-paced environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Responsibilities: Establish a full understanding of the customer account. Maintain consistent contact with the customer and inform them on all relevant developments. Provide the highest levels of customer service and...

Due to an upturn in business, we have a superb opportunity to join a leading company and work within a friendly, close-knit team.  This role will be on a temporary basis until mid-January and will be fully office based, Monday-Friday. Key responsibilities Provide Customer service support for all Customers; this includes the following: • Answering inbound telephone queries, analysing and resolving problems as efficiently as possible • Making outgoing calls to customers and retail partners to troubleshoot issues relating to our equipment and service to maintain uptime • Dealing with customer emails relating to enquiries, ensuring responses are professional, grammatically correct and fully address the issues raised. • Responding to live chats relating to enquiries, ensuring responses are professional, grammatically correct and fully address the issues raised. • Dealing with returns, analysing issues and taking appropriate action in line with company policy and advising...