6 customer services advisor jobs found

Customer Service Advisor – Inbound Calls Location: Northampton Contract: 12 months Pay: £13.87 per hour Hours: 8am – 8pm, Monday to Sunday (shift-based) Pertemps are currently supporting the recruitment of Customer Service Advisors for a long-term contract opportunity based in Northampton. This role offers full training, structured support, and the chance to build valuable experience within a fast-paced customer environment. You’ll be working on a rota basis, covering 5 days out of 7, with your shifts provided 6 weeks in advance. Shift patterns include: Early: 8am – 4pm Mid: 9am – 5pm / 10am – 6pm Late: 11am – 7pm / 12pm – 8pm When working late shifts, you’ll typically have the weekend off. Please note there may be occasions where shifts run across six consecutive days into the following week. What you’ll be doing In this role, you’ll be the first point of contact for customers, handling a variety of inbound enquiries. Full training will be provided, so you’ll feel confident...

Our client based in Woking are seeking a Customer Service Advisor to join their busy team! You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills, who enjoys a fast-paced environment! To be considered you must be available immediately. Duties: Engage with customers, providing information about products and services Building rapport with customers over the phone Manage customer complaints and ensuring the highest customer satisfaction Use CRM system to manage customer interactions Ensure customer records are updatedExperience: Excellent communication skills, both written and verbal Strong attention to detail Previous customer service experience Experience using a CRM software Positive attitude with customers and colleagues

An exciting opportunity for a Customer Service Advisor to join our client’s busy and fast-paced office environment. This role is ideal for someone who is customer-focused, organised, and confident in handling enquiries across multiple communication channels. You will play a key role in delivering an excellent customer experience, ensuring all queries are handled professionally, efficiently, and in line with company standards. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of customer interactions. Location: Waterbeach, Cambridge Hours: Monday – Friday 08:55am – 17:10pm Hourly Rate: £12.71 per hour Key Responsibilities * Handle inbound customer calls in a professional and efficient manner * Manage and respond to customer emails within agreed timeframes * Resolve customer queries and issues while maintaining high service standards * Handle customer complaints effectively and ensure appropriate...

Job Title: Customer Service Advisor (Complaints Resolution) Location: Warlingham Hours: Monday to Friday, 08:00 – 18:00 Pay: £13.21 per hour Key Responsibilities: Managing customer complaints via inbound and outbound telephone calls Listening to customer concerns and responding with empathy and professionalism Investigating issues thoroughly to provide accurate and timely resolutions Recording all interactions and outcomes clearly and accurately on internal systems Escalating complex or unresolved cases in line with company procedures Ensuring all complaints are handled in line with service standards and compliance requirementsSkills & Experience Required: Strong telephone-based customer service and communication skills Ability to handle difficult conversations calmly and professionally Previous experience in customer service, contact centre, or complaints handling preferred Good attention to detail and problem-solving ability Confident using computer systems and maintaining...

Customer Service Advisor – Wakefield (WF2) £12.75 per hour (rate increase due April) Shifts: 08:00–17:30 or 08:30–18:00 Mainly Monday–Friday with some weekend flexibility required We are looking for a confident, customer‑focused individual to join our team as a Customer Service Advisor based in Wakefield (WF2). This is a great opportunity for someone with strong communication skills who enjoys helping customers and working in a fast‑paced environment. ⭐ What You’ll Be Doing •                  Supporting customers over the phone with delivery‑related queries •                  Working closely with our store teams to schedule and coordinate direct deliveries •                  Handling customer questions, complaints and general enquiries in a professional manner •                  Tracking deliveries and updating customers on progress •                  Updating and maintaining daily routing plans •                  Using internal systems to log information accurately and...

Sales Advisors – Luxury Pop-Up Boutique 3-Month Fixed Term Contract Bicester Village We are recruiting Sales Advisors for an exciting luxury pop-up store launching in Bicester Village. This is a fantastic opportunity to join a globally recognised brand and deliver an exceptional client experience in a high-profile, fast-paced environment. About the Role As a Sales Advisor, you will play a key role in bringing the pop-up to life — delivering outstanding service, driving sales, and representing the brand with confidence and professionalism. Key Responsibilities * Deliver exceptional, personalised service to every client * Support with clientelling and building lasting customer relationships * Drive sales through strong product knowledge and service excellence * Maintain impeccable store standards and visual presentation * Assist with stock management, replenishment, and back-of-house tasks * Contribute to a positive, energetic team culture About You *...