May 14, 2026
Customer Service Advisor (Optical Experience Required)
Working Hours: Monday to Friday Location: [Heywood] Employment Type: Full-time / Permanent
Overview
We are seeking a confident and knowledgeable Customer Service Advisor with experience in the optical sector. The ideal candidate will have a strong understanding of optical products and services,
excellent communication skills, and a passion for delivering outstanding customer care.
This role is perfect for someone who enjoys helping customers with their eyewear needs in a professional, friendly, and fast-paced environment.
Key Responsibilities
Provide exceptional customer service via phone, email, and in person.
Assist customers with enquiries related to glasses, contact lenses, prescriptions, and optical products.
Offer product recommendations based on customer needs and prescription requirements.
Manage appointment bookings, order processing, and aftercare support.
Resolve customer issues efficiently while...
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CV-Library
Heywood, UK
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