Feb 18, 2026
Job Role: Customer Service/Contact Centre Advisor based in Burnley
Job Type: Temporary 6/12 Month Contract (Reviewed)
Working Pattern: Monday – Friday / Between the hours of 8.30AM – 4.30 PM or 9.00am to 5.00pm / 37.5 Hours. Half hour unpaid lunch break
Pay Rate: £12.21 per hour after 13 weeks increases £14.02
Holidays start at 28 days including BH and after 13 weeks increase to 36 days including BH
Hybrid working 3 days per week can be achieved once competence and confidence is gained and the Manager approves hybrid working to commence.
***DBS and Financial checks will be completed as part of the offer ***
Duties:
* Receiving inbound calls regarding technical enquiries
* Manage the timely resolution of customer concerns
* Providing advice and guidance
* Taking payments over the phone
* Updating customer details on the internal bespoke system
* Contacting customers regarding alerts on their account
* Assist in the monitoring of device status’ and problem...
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Unknown Status
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CV-Library
Burnley, Lancashire
Contractor