2 jobs found in Aldermaston

In a Nutshell… We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Southern, at our Basingstoke office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. You will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in our homes. This is a Fixed Term Contract for 12 months, covering Maternity Leave. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Up to 33...

My client is seeking a Car Park Customer Service Assistant to work in their Network & Parking Services team on a 6-month assignment, based at either Queens Road or Broad Street Mall car parks. The role involves working 37 hours per week, on a rota of 5 days out of 7, with shifts scheduled between 6:00am and midnight. It will include covering holidays and events, with working days varying Monday to Sunday depending on operational needs. The focus of the role is to ensure the safety, security, and cleanliness of the car parks while delivering excellent customer service. Duties include providing a visible security presence, assisting members of the public, carrying out regular patrols and inspections, operating parking control equipment, and handling cash in line with procedures. You will also respond to queries and complaints, liaise with the police and local businesses, and undertake cleaning, maintenance, and basic repair tasks. The ideal candidate will have previous...