1 customer service administrator jobs found

Initiative Lead & Activity Coordinator (Administration and Customer Service) Location: Cannock, UK WS11 8JP Duration: 9 Months Hours: 40 Hours/Week Key Responsibilities ⦁ Project Execution and Coordination: Drive project activities across assigned business lines, coordinating logistics, timelines, and resources for the file digitisation process. ⦁ Stakeholder Engagement: Serve as the primary liaison between central project leadership, local depot administrators, HR/Employee Relations (ER) teams, and external document management services. Must build confidence in new digital processes. ⦁ Process and Compliance Assurance: Ensure all file categorisation, retention, and disposal activities strictly comply with the established retention policy and data protection requirements. Conduct quality checks on documents. ⦁ Vendor and Logistics Management: Coordinate with third-party vendors for document collection, scanning, secure storage, and destruction services. Track progress and...