1 customer service advisor jobs found

Call Centre Advisor Location: Birmingham Business Park Hours: 42.5 hours per week | Monday to Friday Pay Rate: £13.60 per hour About the Client Our client is a well-established automotive accident repair business with over 200 body shop sites across the UK. The business delivers high-quality vehicle repair services alongside strong customer support. The Role On behalf of our client, we are recruiting a Call Centre Advisor to join their busy operation at Birmingham Business Park. This is a high-volume, fast-paced role suited to someone with strong customer communication skills and ability to handle high call volumes. Key Responsibilities Provide customers with regular updates on the progress of their vehicle repairs Deliver clear, professional, and consistent communication Handle a high volume of incoming calls (approximately (Apply online only) calls per day) Proactively manage and resolve customer complaints Maintain a positive customer experience throughout the repair...