3 customer service specialist jobs found

Payroller required to work in Birmingham town centre with a hybrid working arrangement (3 days in the office and 2 at home) Purpose of the Role We are seeking an experienced Payroll & Pensions Specialist to join a team on a six-month fixed-term contract. The successful candidate will be responsible for delivering accurate and timely payroll processing while ensuring compliance with pension legislation, company policies, and statutory requirements. This role requires strong technical payroll knowledge, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Payroll Administration Process monthly payroll accurately and within agreed deadlines. Maintain employee payroll records, including starters, leavers, contractual changes, and statutory payments. Calculate and process salary adjustments, overtime, bonuses, deductions, and benefits. Ensure compliance with HMRC regulations and payroll...

Employee Relations Specialist Location: Exeter (1 day per week onsite) Rate: £300 per day (Umbrella) Contract: 6 months Working Pattern: Hybrid (1 day onsite per week) Job Purpose The People team plays a key role in shaping organisational performance and employee experience. As an Employee Relations Specialist Partner – Casework, you will lead and develop the ER casework function, ensuring the delivery of a high-quality, consistent and legally compliant service. You will manage complex employee relations cases, provide expert employment law advice, and act as a key escalation point for sensitive and high-risk matters. The role also focuses on strengthening ER capability across the organisation through coaching, service improvement, and continuous enhancement of casework processes. Key Responsibilities * Act as the Employee Relations subject matter expert, leading on complex casework including disciplinary, grievance, performance and absence management cases. * Provide...

Your new company This is an exciting time to join Sandwell Metropolitan Brought Council Adult Social Care. We are currently looking to recruit an agency social worker on 37 hours into our Learning Disability/Autism Team. Your new role You will be expected to work with vulnerable adults with Learning Disabilities/Autism and also have some knowledge of physical disabilities, people with profound & complex needs, carers and the wider community. You will need to be confident in undertaking safeguarding investigations, mental capacity assessments, best interest decisions, carrying out outcome-focused assessments, with support planning, to meet their care and support needs. You must be able to work with a diverse group of individuals and with our partner agencies to deliver the best outcomes for our customers who have a learning disability/Autism. You will be working in a friendly environment, with a skilled, diverse and supportive team. What you'll need to succeed To be...