2 complaints officer jobs found in London

Payroll Specialist Crawley Up to £38,000 Hybrid Working (3 days in the office) 12 Month FTC I'm currently working with a well-established business that is looking for a Payroll Specialist to join their team on a 12-month fixed-term contract. This is a fantastic opportunity for someone with payroll experience who enjoys working in a fast-paced environment and is looking to join a supportive team. The role will involve: * Processing payroll accurately * Responding to payroll queries via email, phone and helpdesk tickets * Preparing manual payments and checking payroll data * Calculating statutory payments including SSP, SMP, SPP and Shared Parental Pay * Working closely with HR and Benefits teams to ensure payroll information is accurate * Ensuring payroll processes remain compliant with HMRC legislation What they're looking for: * Previous payroll experience within a medium or large organisation * Good understanding of HMRC legislation and payroll processes * Strong...

HR Manager Our client, based in Witham, is seeking an experienced HR Manager to join their team on a temporary basis for approximately 3-6 months. Both full-time and part-time applications will be considered, with working hours available during core office hours, Monday to Friday. The salary is up to £55,000 (pro-rata if part-time). This is a fully office-based role with free on-site parking. This position has a strong focus on complex Employee Relations (ER) casework, so applicants must have significant experience managing high-level ER matters. Key Responsibilities: Manage complex Employee Relations cases from start to finish, including misconduct, disciplinary, grievance, capability and long-term sickness cases Provide expert HR advice and guidance to Directors, ensuring compliance with UK employment legislation and company policies Identify ER trends and recommend proactive solutions to minimise legal and business risk Prepare documentation and evidence for Employment...