11 customer service advisor jobs found

Purpose To work as part of a payroll support and HR Administration team responsible for processing of a broad range of payroll-related transactions received from internal stakeholders, whilst adhering to Service Level Agreements. To provide customer-focused support to UK-based colleagues on the telephone and via ticket service on a broad range of payroll matters. To provide daily support to internal and external stakeholders to enable the successful running of the payroll from start to finish and to also produce important HR correspondence for internal and external stakeholders, including employment references, Solicitor's reports and mortgage/rental operations. Key Accountabilities Process Payroll related transactions from internal stakeholders, such as: ● Detached Duty, Standby, On Call ● One time payment submissions ● Memberships, Loans, PASS scheme ● Working Party Subsistence ● P45 / New Starter Declarations ● Settlement Agreements ● Court Orders Process Time...

Our client has an opportunity for an SAP Payroll and Time Advisor to join them on a contract basis for 6 months with possible extension. You will be working as part of a payroll support and HR Administration team responsible for processing of a broad range of payroll-related transactions received from internal stakeholders, whilst adhering to Service Level Agreements. Role: SAP Payroll and Time Advisor Location: Broughton, Flintshire. 4 days onsite per week Hours: 35 hours per week Hourly Rate: £23.07 per hour via Umbrella, inside IR35 Clearance: BPSS required before starting What you'll be doing: Process Payroll related transactions from internal stakeholders, such as: Detached Duty, Standby, On Call One time payment submissions Memberships, Loans, PASS scheme Working Party Subsistence P45 / New Starter Declarations Settlement Agreements Court OrdersProcess Time related transactions from internal stakeholders, such as: Overtime Shift Changes Sickness Phased Return To...

HR Advisor - Excellent Opportunity to Develop Your HR CareerWe are working with a well-respected public sector organisation in Richmond, South West London, seeking an experienced HR Advisor to join their friendly and supportive HR team. This is an exciting opportunity for an HR professional who enjoys the breadth of a true generalist role and is looking to further develop their career across a variety of HR disciplines. The organisation is committed to supporting professional growth and can offer exposure to areas including Employee Relations, HR Policy Development, Equality, Diversity & Inclusion (EDI), Organisational Development and Workforce Planning. Initially offered as a 3-month contract, there is a strong possibility of extension to 6 months and potentially a longer-term permanent opportunity. The RoleWorking closely with an experienced HR Business Partner, you will provide a comprehensive HR service to managers and employees across the department. You will play a key...

We are recruiting for a Payroll & Time Advisor for a leading Aerospace organisation based in Broughton. The role will be 4 days a week on site, 1 day WFH. Purpose To work as part of a payroll support and HR Administration team responsible for processing of a broad range of payroll-related transactions received from internal stakeholders, whilst adhering to Service Level Agreements. To provide customer-focused support to UK-based colleagues on the telephone and via ticket service on a broad range of payroll matters. To provide daily support to internal and external stakeholders to enable the successful running of the payroll from start to finish and to also produce important HR correspondence for internal and external stakeholders, including employment references, Solicitor’s reports and mortgage/rental operations. Key Accountabilities Process Payroll related transactions from internal stakeholders, such as: * Detached Duty, Standby, On Call * One time payment...

SAP Payroll & Time Advisor Location: Broughton, North Wales (Hybrid Working - 4 Days Onsite) Contract: 6 month contract Rate: £17.24 per hour PAYE / £23.07 per hour Umbrella Hours: 35 hours per week (4.5 days, flexible working between 7am-7pm) IR35: Inside IR35 Clearance: BPSS+ required (arranged by our client) Our client is seeking an experienced SAP Payroll & Time Advisor to join their Reward Operations team in Broughton. This is an excellent opportunity for a payroll professional with strong administration and customer service experience to support a large and dynamic workforce, ensuring payroll processes are delivered accurately and efficiently. The Role As a SAP Payroll & Time Advisor, you will play a key role in supporting payroll and HR administration activities, processing a wide range of payroll and time management transactions while providing excellent support to internal stakeholders. Key Responsibilities Process payroll-related transactions...

Our OEM Client based in Whitley, Coventry, is searching for a HR Consultant – Contact Centre to join their team, Inside IR35. This is a contract position with a proposed end date of 28th June 2027. Umbrella Pay Rate: £28.43 per hour. The Opportunity: This role is an HR Consultant role based at Whitley, Coventry - the team operates hybrid working therefore working remotely from home for some of the time and attending the office for 2-3 days a week. The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all colleagues and managers. This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters.  The role manages queries received via email / portal and escalations from the HR Virtual Assistant and will also...

Job Title: HR Consultant – (phone number removed) Location: Coventry The Opportunity This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters. The role manages queries received via email / portal and escalations from the HR Virtual Assistant, and will also make outbound calls where necessary to discuss queries with employees. The role is also responsible for the pulling of the absence report and management of the Un associated inbox as a daily tasks. Key Accountabilities and Responsibilities * First point of contact for UK based employees, answering queries via outbound calling and email / portal / virtual chat on HR policy and procedures * Understand the employees query, identify the correct policy to suit their circumstances, help them understand the policy and...

Interim HR Business Partner West London | £400 per day (Umbrella) A London Local Authority is seeking an experienced Interim HR Business Partner to provide strategic HR support across a key service area. Working with senior leaders, you will implement the HR strategy, lead a team of HR Advisors, and deliver people solutions across workforce planning, organisational change, restructures, employee relations, talent management, performance management, and resourcing. Requirements: Senior HR generalist experience within a customer-facing organisation. Proven experience leading transformational change and delivering business improvements. Strong stakeholder management and people leadership skills. Experience managing HR teams and supporting organisational change. Local Government experience is desirable

HR Operations Team Lead (Contract) Glasgow/Home We are looking for an experienced HR Operations Team Lead to join a busy HR function on a contract basis. The HR Operations Team Lead is an excellent opportunity for a people-focused HR professional who thrives in a fast-paced environment and has a proven track record of leading HR shared services teams through periods of change. You'll be responsible for leading, coaching and developing a team of HR Advisors and Administrators, ensuring the delivery of a high-quality HR service across the employee lifecycle. Working closely with key stakeholders, you will drive service excellence, support HR initiatives and ensure compliance with HR policies, processes and employment legislation. Key Responsibilities of the HR Operations Team Lead include: Lead, coach and develop a team of HR Advisors and Administrators to deliver an excellent HR service. Plan, prioritise and manage team workloads to ensure service levels and SLAs are...

HR Services Team Lead Location: Glasgow (Hybrid) Contract: 6 Months We are looking for an experienced HR Services Team Lead to join a dynamic HR function on an initial 6-month contract. This is an excellent opportunity to lead a high-performing HR Services team, ensuring the delivery of an exceptional employee experience while supporting business transformation and continuous improvement initiatives. The successful candidate will lead, coach, and develop a team of HR Advisors and Administrators, overseeing the delivery of HR advice and support across the employee lifecycle. You will play a key role in driving service excellence, managing operational performance, and supporting the implementation of key HR initiatives. Key Responsibilities Lead, coach, and develop a team of HR Advisors and Administrators. Plan, prioritise, and manage team workloads to ensure service levels and SLAs are consistently achieved. Monitor service delivery, identify risks, and implement effective...

Job Advertisement: Senior HR Adviser Pay: £348.25 per day via umbrella Duration: 6 months Location: Canary Wharf, Greater London Working Hours: Full-time (35 hours per week) Hybrid: Two days per week in the officeAre you a dynamic HR professional looking to make a significant impact in a vibrant organisation? Our client is seeking a Senior HR Adviser to join their dedicated team during an exciting period of change and growth. If you thrive in a generalist role and are passionate about improving HR practises, this could be the opportunity for you! About the Role: As a Senior HR Adviser, you will play a pivotal role in supporting various HR activities across teams. Your responsibilities will vary daily, ensuring you stay engaged and challenged. Key Responsibilities: Provide sound and professional HR advice with a consultative approach. Assist the Reward team with job evaluations and benefits renewals. Support the resourcing team with high-volume interviews. Collaborate with the...