Jun 21, 2026
Location: Remote, UK
Day Rate: Up to £400 per day (Inside IR35)
Duration: 6 months
About the Client
This is confidential at this stage due to the client's request. This will be disclosed during a call with our recruiters.
How you’ll spend your day
* Design, implement and maintain enterprise-scale contact centre solutions using Amazon Connect and the wider AWS ecosystem.
* Build scalable voice, chat and task-based customer engagement solutions using Infrastructure as Code principles.
* Configure and optimise contact flows, IVRs, routing profiles, agent hierarchies and custom Contact Control Panels (CCP).
* Develop automation scripts and custom integrations to enhance customer and agent experiences.
* Lead platform migrations and transformation projects, including migrations from legacy contact centre platforms.
* Integrate Amazon Connect with third-party systems including CRM, ticketing and workforce management platforms.
* Utilise AWS services such as...
| IR35 Status: |
Inside IR35
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CV-Library
United Kingdom
Contractor