2 account manager jobs found

Senior Business Analyst 9 months Edinburgh - hybrid Inside IR35 - Umbrella only Role overview: Senior BA to take over from Business Architect the Requirements definition across several of the Heritage Programme workstreams. This will require working with Business Operations SMEs to being together whatever changes need to be made to the Sapiens Consolidation Master System or any of the existing processes that Operations teams are running as part of the service we provide. The role will require to bring together other Business SMEs or other BAs in the account to define the requirements. Responsible for pulling together the Requirements Traceability Matrix as well as documenting any requirements or processes papers needed. Role responsibilities/experience: Engagement with the customer on a daily basis Able to interact with programme and account senior management, account CTO and account CIO Ideally somebody who has experience on the Sapiens system Experience working with a...

Desktop Support Engineer (SC Cleared) Location: Gloucester (100% Onsite) Contract: 6 Months Initially Start Date: March (ASAP) Rate: £200 - £220 per day (Inside IR35) About the Role Our client is seeking an experienced SC Cleared Desktop Support Engineer to join their team in Gloucester. This role is fully onsite and plays a key part in ensuring the smooth operation of their IT systems, supporting end-users, and maintaining technical excellence across the organisation. You will be responsible for diagnosing and resolving technical issues, supporting Windows 10/Microsoft Managed Desktop environments, and assisting with IT infrastructure tasks to minimise downtime and enhance productivity. Key Responsibilities Technical Support & Issue Resolution * Troubleshoot and resolve issues across networks, applications, Windows 10, hardware, software, VPNs, printers, and mobile devices. * Manage incident queues and ensure timely response to reactive and proactive incidents....