17 customer service jobs found

Microsoft Dynamics 365 Developer Location: Farnborough (Hybrid - minimum 3 days onsite initially) Contract: 6 months (likely to extend with possibility of perm) Rate: £28.59 PAYE or £38.25 Umbrella per hour Hours: 37 hours per week IR35: Inside IR35 Clearance: BPSS+ (to be completed prior to start) The Opportunity Our client is seeking a skilled Microsoft Dynamics 365 Developer to join their growing team, supporting and enhancing a business-critical D365 ecosystem. This is a fantastic opportunity to play a hands-on role in both development and day-to-day system administration within a fast-paced, innovative environment. You'll be a hands-on D365 specialist who enjoys working across both development and system administration. This role suits someone who is comfortable making system improvements, resolving day-to-day issues, and working closely with stakeholders to deliver real business value. Key Responsibilities Develop, customise, and support solutions within Dynamics 365...

ServiceNow Developer £85-£90 per hour (Inside IR35) 12-Month Contract Hybrid Working - Soho, London We're looking for an experienced ServiceNow Developer to join a high-profile digital platform team supporting globally used content and partner management systems. This is an opportunity to work on large-scale, business-critical applications used by internal and external stakeholders worldwide. The successful candidate will be a proactive and technically strong ServiceNow professional who enjoys collaborating across multiple teams, influencing stakeholders, and delivering high-quality platform solutions in a fast-paced Agile environment. Key Responsibilities Design, develop, and implement solutions across the ServiceNow platform Provide technical expertise and best-practice guidance on ServiceNow capabilities Work closely with business and technical stakeholders to gather and refine requirements Translate business requirements into scalable technical solutions Plan, estimate,...

ServiceNow Developer £60-£65 per hour (Inside IR35) 12-Month Contract Hybrid Working - Soho, London We're looking for an experienced ServiceNow Developer to join a high-profile digital platform team supporting globally used content and partner management systems. This is an opportunity to work on large-scale, business-critical applications used by internal and external stakeholders worldwide. The successful candidate will be a proactive and technically strong ServiceNow professional who enjoys collaborating across multiple teams, influencing stakeholders, and delivering high-quality platform solutions in a fast-paced Agile environment. Key Responsibilities Design, develop, and implement solutions across the ServiceNow platform Provide technical expertise and best-practice guidance on ServiceNow capabilities Work closely with business and technical stakeholders to gather and refine requirements Translate business requirements into scalable technical solutions Plan, estimate,...

Job Specification – VIP Support Analyst Role Title: VIP Support Analyst IR35 Status: Inside IR35 Security Clearance Required: BPSS Location: Warrington (Full-time onsite with travel to other Amentum locations as required) Working Pattern: 40 hours per week, Monday to Friday Shift / On-Call Requirement: Possible on-call support required during periods of business demand Expenses: Travel and accommodation covered when travelling to other sites We are seeking a highly professional, customer-focused VIP Support Analyst to join the International IT Service Desk team. This role provides high-priority, white-glove IT support to senior leadership, VIP users, and key business stakeholders, ensuring a seamless, responsive, and discreet technology experience. The successful candidate will operate across L1 to L3 support activities, combining Service Desk call handling, remote support, and hands-on onsite support across Warrington and other Amentum locations as required. The role is highly...

AI Application/Big Data Engineer 6-Month contract - Inside IR35 - market rate London based - hybrid working - up to 3 days a week onsite Finance sector - must have previous experience Role Overview Senior AI / Data Engineer responsible for designing, building, and optimizing AI-driven data pipelines and integrations to enable a QAS-powered response suggestion capability embedded in Salesforce Service Cloud. The role focuses on scalable data processing, LLM integration, and continuous model improvement using production telemetry. Responsibilities Design and implement Salesforce ↔ QAS integration architecture Build and optimize data pipelines supporting AI inference and feedback loops Develop backend services / APIs enabling response suggestion workflows Integrate LLM capabilities (Amazon Bedrock) for response generation and embeddings Enable continuous model tuning via: telemetry data quality scoring usage analytics Work with structured and unstructured data sources:...

Location: Remote, UK Day Rate: Up to £400 per day (Inside IR35) Duration: 6 months About the Client This is confidential at this stage due to the client's request. This will be disclosed during a call with our recruiters. How you’ll spend your day * Design, implement and maintain enterprise-scale contact centre solutions using Amazon Connect and the wider AWS ecosystem. * Build scalable voice, chat and task-based customer engagement solutions using Infrastructure as Code principles. * Configure and optimise contact flows, IVRs, routing profiles, agent hierarchies and custom Contact Control Panels (CCP). * Develop automation scripts and custom integrations to enhance customer and agent experiences. * Lead platform migrations and transformation projects, including migrations from legacy contact centre platforms. * Integrate Amazon Connect with third-party systems including CRM, ticketing and workforce management platforms. * Utilise AWS services such as...

SC Cleared Salesforce Data Cloud Developer (360) - 6 months+ £600 - £700 per day - Remote/London As part of our continuous growth, we are seeking a Salesforce Data Cloud Developer to join our Salesforce Practice. This mid-level, client-facing role sits within our growing Data Cloud capability, working across enterprise engagements to design, build, and optimise Salesforce Data Cloud solutions that unlock the value of unified customer data. You will collaborate closely with architects, delivery managers, and client stakeholders to deliver measurable outcomes across industries including automotive, retail, financial services, and the public sector. Note you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. Role & responsibilities: Configure and build Data Cloud solutions for enterprise clients, including Data Streams, Data Model Object (DMO) mappings, transformations, and ingestion pipelines from Salesforce CRM and...

Quality Engineer Luton 5-Month Contract Paying up to £37p/h (Inside IR35) Key Responsibilities Act as the Quality focal point for in-service and returns material activities Support investigation and resolution of non-conformances, including root cause analysis and corrective actions Review and approve quality documentation related to returns, concessions, and repair activities Ensure effective traceability and configuration control of returned and unserviceable items Interface with internal stakeholders (Engineering, Supply Chain, and Operations) and external suppliers Ensure compliance with AS9100, Leonardo Quality Management System, and customer contractual requirements Contribute to continuous improvement activities across in-service quality processes Deliver compliant products in a timely manner, meeting all cost and safety requirements Provide reports and supporting data to the Programme, Project, and functional teams Required Experience Further education and/or...

Solutions Architect 2 positions available £675.23 per day (Inside IR35) Remote (occasional trips to Frimley GU23) 12 months **CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE** Specify, design and assure information systems that support core organisational functions within key account or functional areas Works within the Shared Services Enterprise IT Architecture area to define robust and cost effective solution architectures and designs to meet the business objectives and requirements of the customer, with responsibility for delivery of fit for purpose solutions in line with Shared Services Enterprise IT standards and policies Works on multiple projects at any one time depending on the size of the projects working closely with the Project Manager and associated roles covering business change/analysis, service design, security and product development Excellent written and verbal communication skills to effectively communicate the solution design to a wide audience including...

Solutions Architect Mainly Remote with occasional travel to Preston or Frimley £648.31 per day Umbrella inside IR35 12 Month Contract This is a great opportunity to work within one of the Uks leading defence organisations. This role is Mainly remote with occasional travel to Frimley or Preston. Role Description Specify, design and assure information systems that support core organisational functions within key account or functional areas Works within the Shared Services Enterprise IT Architecture area to define robust and cost effective solution architectures and designs to meet the business objectives and requirements of the customer, with responsibility for delivery of fit for purpose solutions in line with Shared Services Enterprise IT standards and policies Works on multiple projects at any one time depending on the size of the projects working closely with the Project Manager and associated roles covering business change/analysis, service design, security and product...

Synapri are currently seeking an SC Cleared Salesforce Developer to join our client's team in the Public Sector as they continue to deliver a major digital transformation programme. This is an exciting opportunity for someone who is passionate about building innovative Salesforce solutions, working on large-scale projects, and making an immediate impact within a high-profile organisation. Our client is expanding and enhancing their Salesforce ecosystem as part of a wider transformation initiative. Therefore, previous experience developing and supporting Salesforce platforms within complex environments is essential. See details below: Salesforce Developer - Public Sector Location: Hybrid - (Multiple locations) Initial Duration: 12 Months Industry: Public Sector Inside IR35 Start Date: Immediate Requirements: * Proven track record of developing and delivering Salesforce solutions within enterprise environments * Current SC Clearance (Essential) * Strong experience with...

On behalf of our client, we are seeking to recruit a Microsoft Dynamics 365 Developer on an initial 6 -month contract. As the Microsoft Dynamics 365 Developer you will be responsible for designing, developing, customising, and supporting solutions within the D365 ecosystem, including Finance & Operations (F&O), Customer Engagement (CE), and the Power Platform. You will work closely with business analysts, functional consultants, and stakeholders to deliver scalable and efficient business solutions. Role: Microsoft Dynamics 365 Developer Pay: £38.25 per hour Via Umbrella Location: Farnborough Contract: Monday - Friday 37 hours per week, 6months IR35 Status: Inside Security Clearance: BPSS Responsibilities Design and develop customisations, plugins, workflows, and integrations within the D365 environment. Customise and extend D365 modules using X++, C#, JavaScript, Power Automate, and Power Apps. Collaborate with functional teams to translate business requirements...

The RLE INTERNATIONAL Group is one of the world's leading providers in the fields of vehicle development, technology and consulting. On the basis of more than 40 years of development & consulting, we provide innovative and effective solutions for our UK customers in the area of Automotive Engineering. RLE INTERNATIONAL is represented at locations close to its customers in Europe, Asia and USA. Position Description: Operational Efficiency and Automation Specialist Rate: £29.96 (PAYE via Umbrella) Job Summary: The Operational Efficiency and Automation Specialist plays a critical role in driving our client’s digital transformation within the Manchester Business Centre (MBC) Operations. This role focuses on leveraging data analysis, automation, and cross-functional collaboration to improve operational efficiency and create customer-centric solutions. A key immediate focus for this role will be leading the strategic migration and decommissioning of legacy Alteryx workflows by...

Software Engineer (Python / React) 📍 Cheltenham Area - on site Contract: Inside IR35, 12 months+ The Opportunity We are seeking talented Software Engineers to join a cutting-edge programme supporting UK Intelligence customers. These roles focus on building modern, cloud-native applications and services that enable the operational use of AI and data-driven capabilities. While detailed job specifications are still being finalised, the mission, technology stack, and innovation culture make this a highly compelling opportunity. What You'll Be Doing As a Software Engineer, you will: Develop user-facing applications, APIs, and backend services Build solutions using technologies such as: Python FastAPI React Enable the integration and operational use of AI and data-driven capabilities Contribute to scalable, cloud-native application developmentYour work is expected to span across: Artificial Intelligence Machine Learning Natural Language Processing (NLP) Cloud-native...

Cyber security Architect Portsmouth Based £850 per day Umbrella Inside IR35 12 Month Contract initially. This is a great opportunity to work within one of the UK's leading Defence organisations based in Portsmouth. Knowledge: Knowledge of working and designing using security frameworkso NIST Cybersecurity Framework o ISO 27001 / 27002 o CIS Critical Security Controls o Zero Trust Architecture principles o NIS 2 o DEFSTAN 05-138 Knowledge of employing a secure by design methodology Familiarity with IT and OT trends and good practice. Knowledge of SAP Desirable Has developed business knowledge of the activities and practices of own organisation and those of suppliers, partners, competitors and clients. Promotes the application of generic and specific bodies of knowledge in own organisation. Develops executive leadership skills and broadens and deepens their industry or business knowledge. Skills: * ignificant experience (5-10+ years) in cyber security or IT...

Role Title: ECP Support HR consultant Duration: contract to run until 30/07/2026 Location: Farnham, Hybrid Rate: up to £598 p/d Umbrella inside IR35 Clearance required: you must be a UK National or hold Dual Nationality Role purpose / summary In this critical consultative role you will be building and supporting the SAP ECP solution for Capgemini on one of our flagship accounts. Dynamic, collaborative and determined, you'll work with an established team, delivering quality solutions for an enthusiastic client on a substantial, multi-tiered SAP technical estate. This role offers the chance to work and collaborate with highly skilled teams across our Global Capgemini Group and play a pivotal role in designing innovative solutions for our clients. About our UK SAP Practice Team: Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked #1 for...

World Class Defence Organisation is currently looking to recruit a Embedded Software Engineer subcontractor on an initial 12 month contract.     Rate: £65.00 per hour Location: Portsmouth Hybrid / Remote working: 2 days per week remote working Duration: 12 Months (initially and then ongoing and long-term thereafter) IR35 status: Inside IR35 (Umbrella)                                                                                                                                           Embedded Software Engineer Job Description: The role of Embedded Software Engineer is required due to increased demand for the work of our Advanced Developments Group (ADG). The ADG are a small team of highly innovative, enthusiastic engineers providing cutting edge technology solutions to our key customers. Responsibilities: Use your skills and knowledge to prototype innovative wireless solutions You will be primarily developing using C/C++ on embedded platforms Development of embedded...