3 jobs found in Dorchester

IT Customer Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is...

Job Title: Scrum Master (JIRA) Role Overview We are looking for a seasoned Scrum Master to support Agile delivery and oversee the management of delivery workflows within a Client programme. The individual must be capable of working within stringent governance and compliance frameworks. The appointed Scrum Master will take the lead on Scrum deliverables, facilitating the delivery of complex solutions in secure, regulated, and often constrained settings. Expertise with Atlassian JIRA is essential, as it will be used to manage delivery workflows throughout the project. Key Responsibilities Facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) Act as servant leader to Agile teams, removing impediments and enabling delivery Manage and optimise delivery workflows using Jira Software Work closely with Product Owners to maintain a well-groomed backlog. Support delivery in client environments including: Working within client governance frameworks Managing...

Data Analyst Location: Southampton (On-site only at Fawley) Assignment Period: Temporary (1 year), with potential for extension Hours: 37.5 hrs/week Salary Range: £48,400 - £85,000 (dependent on experience) Our client, a reputable organisation, is hiring for a talented Data Analyst to join their team in Southampton. This is an exciting opportunity to work on meaningful projects, analysing complex data to drive strategic decisions. What you'll be doing: * Import, cleanse, validate, and analyse data from SAP, Microsoft Office, and Power BI environments. * Draw insights, conclusions, and actionable recommendations from data sets. * Create clear, concise management-level presentations using charts, graphs, and tables. * Focus on improving data quality and consistency across systems. * Collaborate with departments and management to identify trends, correlations, and patterns. * Provide supervision, training, and mentorship to junior analysts. What you'll bring: *...