2 jobs found in Norwich

IT Support Technician Qualifications Required: · BTEC / NVQ level education or vendor specific (eg Microsoft / CompTia) certification preferred. · At least 1 years’ experience in a similar role preferred. This is a full-time, 12-month contract, working Monday to Friday located in the Norwich Office. There may be a requirement, on occasion, to visit onshore and offshore installations for particular project work. Our client, a leading independent Oil & Gas operator, based in Norwich, are currently seeking an IT Support Technician to join their team. Our client is looking for an energetic, driven individual to join their busy IT team as a core team player within a diverse support environment. As the IT Support Technician, you will be required to react, understand, identify and correct hardware and software issues. Also, configure and implement new configurations, and maintain all IT hardware and software to a level that meets and/or exceeds the business requirements. Key...

Technical Support Analyst (3rd Line) Location: Norfolk Job Type: Full-time (includes on-call/shift work) The Role Provide second and third-line technical support, managing capacity and proactively monitoring the organization's IT infrastructure. You will supervise other analysts and act as a technical lead for complex system investigations and upgrades. Essential Skills & Qualifications Certification: MCP or MCSE (Windows (Apply online only)). Education: Relevant Degree, HND, or HNC in a technical discipline. Server Infrastructure: Expert support for Windows Server (Apply online only)) and OS builds for Windows 7/10. Networking: Strong knowledge of LAN, TCP/IP, x400, and RS-232. Backups/Security: Management of enterprise backup/restoration (Oracle/AIX) and anti-virus/patching technologies. Specialized Systems: Support for MS SQL Server, Web Server products, and multi-user database applications like the ICE system. Key Responsibilities Provide 3rd line technical support...